|Article Number: 487486||Article Version: 3||Article Type: Break Fix|
Data Protection Advisor 6.2 SP3
In Networker 9.0.1, the Job Monitor request is failing. Examining the modtest log it showed the nsradmin commands are failing to execute.
Example of nsradmin command and error is below.
nsradmin -s <Networker Server hostname>
. type: NSR
show type; version; hostname
failed to write to child
child exited with status 1
When attempting to run the nsradmin command from Networker (without DPA) the error noticed was:
# cd /usr/sbin
# nsradmin -s <Networker Server hostname>
143820:nsradmin: Unable to establish RAP connection with <Networker Server hostname>
el: Unable to set user privileges based on user token for root on <Networker Server hostname>:
Security token has expired.
The Networker authentication token expired.
The workaround is to run the nsrlogin command from Networker as below.
/usr/sbin # nsrlogin -u <administrator> -p <password>-
After running nsrlogin, DPA will be able to run nsradmin commands and get a successful Job Monitor collection.
Please contact Networker Support for additional assistance to avoid this from reoccurring.