|Article Number: 491690||Article Version: 7||Article Type: Break Fix|
Avamar Data Store Gen4T
The asktime fails with error on the Gen4T system.
The ntpq is unable to read the status of the ntp daemon.
root@avamar:~/#: ntpq -p
localhost.localdomain: timed out, nothing received
***Request timed out
The new ntp version 4.2.8p8 requires the -4 and -6 qualifiers to force DNS resolution to the IPv4 or IPv6 namespace, while the default version of /etc/ntp.conf that is generated by asktime script does not contain the qualifiers. The latest OS Security Rollups update the ntp on Avamar grids and that breaks ipv6 compatibility.
Perform the below steps:
root@avamar:~/#: ntpq -pn
remote refid st t when poll reach delay offset jitter
*56.xxx.0.xx 18.104.22.168 4 u 1 64 1 0.106 -0.028 0.026
56.xxx.0.xx 22.214.171.124 4 u 2 64 1 0.121 0.049 0.015
192.xxx.xxx.1 126.96.36.199 5 u 1 64 1 0.114 -11.519 0.028
This article has been promoted as HVC on EMC Community Network (ECN): https://community.emc.com/docs/DOC-56829