In alignment with the recent unification of support offers under the ProSupport Enterprise suite, Dell EMC has enhanced the Install Base section of MyService360 to give you greater transparency into your global environment.
- Software products are now included in the Install Base Overview, Code Levels, and Contracts views, giving you greater insight into your global enterprise environment.
- Product Instance ID numbers are now displayed in the Install Base Overview, Code Levels, Contracts, and Connectivity views. Reference this unique product identifier when contacting Dell EMC Customer Support to expedite resolution.
- For instructions and tips on navigating MyService360 Install Base views, see Online Support Help.
- August 2017 Tip of the Month: Checking Service Plan Level & Status
- April 2017 Tip of the Month: Checking Connectivity Status
- September 2016 Tip of the Month: Checking Code Level Status
- August 2016 Tip of the Month: Customize and further analyze your SR data
To view all Tips of the Month, visit the archives.