Avamar Administrator GUI: "Unable to retrieve virtual machine backup configuration.error unmarshalling return"

Article Number: 502475

Article Title and Link for Registered Users: Avamar Administrator GUI: "Unable to retrieve virtual machine backup configuration.error unmarshalling return"

Affected Product(s): Avamar

Article Summary: The customer is attempting a VM restore but getting a java pop-up error containing: "Unable to retrieve virtual machine backup configuration. error unmarshalling return; nested exception is: java.io.InvalidClassException: com.avamar.mc.vmware.VmDisk; local class incomplatible: stream classdesc serialVersionUID". ...

Article Last Updated: September 25, 2017

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