Data Domain: USB fresh install on 6300, 6800, 9300, 9500, 9800 Data Domain systems


   Article Number:     495791                                   Article Version: 6     Article Type:    How To 




Data Domain






      Warning:  Performing a USB "fresh install" will wipe all existing data, and load a completely new operating system, with no configuration.        
                          Data Domain does not support loading any other software than an approved Data Domain Operating System.          
                           Not all models can accept all Data Domain Operating system versions. Please check the manual to determine the minimum/maximum OS version for each DD model.
      A completely new operating system can be loaded onto the Data Domain appliance , by allowing the DD to mount and boot from a USB storage device containing the new Disk Image.     
      Once the system has properly booted from the USB storage device, you will land at a GRUB menu to select how you wish to perform the "fresh-install". Select the "fresh-install" which corrresponds to the connection type you are using  (serial vs KVM).    Next you will be prompted to acknowledge that you want to "deleteallexistingdata"  After acknowledgement the loading of a new operating system will begin, and you will shortly be prompted to confirm the Data Domain model number.  The remaining operations to load a new OS is all automatic , and once completed, it will reboot and come up to the login prompt.     
      Total time should not take more 30 minutes.  After arriving at the login prompt, then default login credentials will be reset to  User: sysadmin Password: abc123     
      1. create a USB storage device with the appropriate usb-image in the root directory     
      2. install the USB storage device in any available USB port on the Data Domain Appliance     
      3. Reboot the Data Domain appliance with the USB storage device inserted.     
      4. Press F2 at the appropriate time during the boot phase , to enter the BIOS setup menu     
      5  navigate to the "save and exit" tab     
      6  hit the "up arrow" key until you have highlighted the inserted USB storage device in the boot override section at the bottom.     
                              (in most cases you will see the USB storage device listed twice , if you select the wrong one, it will simply cycle you back to select the correct one after a few seconds)     
      7 Select the "UEFI" labeled USB storage device, and hit enter.      
                              In a few seconds, this will drop you at the grub menu to select  "serial-fresh-install"  or  "vga-fresh-install"     
       boot override     


      It is not necessary to change the default boot priority within the "boot" tab.       
        Leave the primary boot device as "EMC predefined bootorder = enabled"       
        If you have any concerns that these settings were modified from the default,  select F3 to reload all factory defaults.
      predefined boot order -dont change it