ViPR Controller: Operation denied by Clariion array - you are not privileged to perform the requested operation

Environment:

ViPR Controller

 

 

Description:

The user is unable to complete an Order with the following error:

Error 12000: An error occurred while executing the job

The job has failed: string ErrorDescription = "C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_FAILED R:1000001 The requested feature is not presently available : 2 : 4651 : \"Operation denied by Clariion array - you are not privileged to perform the requested operation\"";; Rollback error: Volume does not exist or is already deleted

 

 

 

Resolution:

ViPR is concerned with connectivity from ViPR to the SMI-S host (using the default credentials "admin" and "#1Password"). 

Then for SMI-S to VNX connectivity, the credentials that need to be specified are the administrator credentials that are used when connecting to the array via Unisphere. For example, "sysadmin / sysadmin".

These credentials are specified when the array is initially added to the SMI-S provider host (by running the "addsys" command from within testsmiprovider).

For a detailed resolution please refer to DELL EMC Support Solution 491560 https://support.emc.com/kb/491560


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