ViPR SRM Operations Alerts reports stopped working

Environment:

ViPR SRM 4.0.1

 

Description:

After upgrading from ViPR SRM 3.7.1 to 4.0.1, Operations alerts reports stopped working.

User-added image

 

Errors found in most recent event processing log on primary backend host.

 

WARNING  -- [2016-10-14 14:41:08 EDT] -- ActiveCacheDataStreamHandler::handleEvent(): ignoring invalid event...

com.watch4net.events.processing.ProcessingException: no matching occurrence for: [Name=nbms001_FileSystem_C:(OS)_LowFreeSpace (STRING)]

    at com.watch4net.events.common.store.MemoryOccurrenceStore.lookupLastOccurrence(MemoryOccurrenceStore.java:91)

 

WARNING  -- [2016-10-14 14:41:24 EDT] -- ActiveCacheDataStreamHandler$1::handle(): Forcibly close occurrence: com.watch4net.events.common.occurrence.GenericOccurrence

    definitionKey=[Name=qtssuw1vsrmco01.qualitytech.local_Collector-Manager_cisco-ucs_Collector Manager errors (STRING)]

    occurrenceKey=[OpenedAt=1476470169000 (LONG)]

    source=APG_HEALTH-GenericEvent

    closed=false

    updatedAt=1476470184806

    notifiedAt=1476470169000

    updateCount=1

INFO     -- [2016-10-14 14:43:05 EDT] -- LogRule::log(): CountRule: EventTrapCount (com-trap.xml:21): 0 events/s (43 events in 300001 ms)

 

 

Resolution:

Simply restart Tomcat service should resolve the issue.

 

For a detailed step by step resolution please refer to EMC Support Solution 490797 https://support.emc.com/kb/490797

 

 



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