Data Protection Advisor 6.2
Data Protection Advisor 6.2 SP1
Data Protection Advisor 6.2 SP2
Data Protection Advisor 6.2 SP3
Data Protection Advisor 6.3
Data Domain data collection is failing with Timeout from worker process.
You have ran through the procedures in KB #469556, Data Domain SNMP status request consistently fails with timeout error, increasing the timeout to 2100 and the agent timeout to 21600 and this is still happening.
To test for this issue run the following command on the Data Domain to check for the port used:
snmp show config
To resolve this issue you can set up a new community string and set the trap host (you can use the same host) to port 161 for that community string with the following commands.
snmp add ro-community dpa
snmp add trap-host dd-test-server.lab.com:161 community dpa version v2c
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