Avamar VM Image backup fails with the "No response from Avamar Administrator to retain snapshot request" due to no connection between Avamar & vCenter

Article Number: 493184

Article Title and Link for Registered Users: Avamar VM Image backup fails with the "No response from Avamar Administrator to retain snapshot request" due to no connection between Avamar & vCenter

Affected Product(s): Avamar Client for VMware 7.1.100-370,Avamar Client for VMware 7.0.103-32,Avamar Client for VMware 7.0.102-47  ,Avamar Client for VMware 7.3.100-233,Avamar Client for VMware 7.2.101-32,Avamar Client for VMware 7.3.0-226,Avamar Client for VMware 7.3.100-226

Article Summary: Avamar VM image level backups jobs fail with the below error messages: avvcbimage Info <40646>: Creating retain SnapshotInfo message to MCS, Avamar-....xxxxxxxxxxxxxxxxxxxx avvcbimage Info <40654>: isExitOK()=0 avvcbimage Info <40647>: Sending retain SnapshotInfo to MCS, Avamar ...

Article Last Updated: December 20, 2016

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