Vblock: Top Services Topics

This document contains the list of Top Services Topics for Vblock, identified by EMC Support as the most trending topics for the month of August 2017:


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


Security Configuration Guides: How to deploy and use EMC products securely

How to deploy and use Dell EMC products securely?

 

 

How do I re-adopt a service in Service Adoption Utility (SAU) after the customer has made a change outside UIM/P and the adoption has failed

Customer has made a change to the service profile under UCS and now would like to re-adopt the service using the Service Adoption Utility (SAU)

 

 

Federation Enterprise Hybrid Cloud 3.0  ESX host with CD/DVD added as host device returning verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection

Customer was seeing the following errors:

verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection. Turn on 'trivia' log for details

"verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection. Turn on 'trivia' log for details"

"verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection:

Sysinfo error on operation returned status : Not initialized. Please see the VMkernel log for detailed error information"


FEHC: BaaS: Backup workflows are failing with error "Identity file not found"

Customer is attempting to run  an "On-Demand Backup" of a VM from the vRA catalog and the workflow failed with the error:

Error in getting backup points: Unable to execute command InternalError: Identity file not found ! (Dynamic Script Module name : runSSHcommand#8)

 


Federation Enterprise Hybrid Cloud:  Incorrect vcpu allocation data in vROPS reports and views

Customer seeing the metric CPU|Allocation|Capacity Remaining Value (vCPU(s  not populating any data for the Object Type Host System.

 

This was only occurring on the one of the customer's cluster. They had 2 hosts that are not populating any metrics for vcpu allocation remaining capacity.We have tried restarting the vROPS appliance, but that did not resolve the issue.



Federation Enterprise Hybrid cloud 3.0:Error logging Vpxa: [FFF52B70 error 'PropertyCache' opID=WFU-b2e03d] Failed to diff 8:datastore, had ManagedObjectReference[], got ManagedObjectReference[]

Customer logs below errors.

xxxxxxxxxxxx Vpxa: [FFF52B70 error 'PropertyCache' opID=WFU-b2e03d] Failed to diff 8:datastore, had ManagedObjectReference[], got ManagedObjectReference[] source event_type hostname appname vmw_esxi_severity vmw_opid

xxxxxxxxxxxx Vpxa: [FF9443C0 error 'PropertyCache' opID=WFU-dcc9b1f4] Failed to diff 8:datastore, had ManagedObjectReference[], got ManagedObjectReference[]
source event_type hostname appname vmw_esxi_severity vmw_opid

xxxxxxxxxxxxxxxx Vpxa: [FFF52B70 error 'PropertyCache' opID=WFU-1e3ebfa4] Failed to diff 8:datastore, had ManagedObjectReference[], got ManagedObjectReference[]
source event_type hostname appname vmw_esxi_severity



Federation Enterprise Hybrid Cloud : How to collect logs from vRealize Orchestrator ?

How to collect logs from vRealize Orchestrator?



Enterprise Hybrid Cloud: 3.1 Business group creation "custom work flow" failed due to ViPR export group issue

Enterprise Hybrid Cloud: 3.1 Business group creation "custom work flow" failed due to ViPR export group issue

  • Customer had two sites, site A and site B.
  • Custom workflow was failing when provisioned by hosts on Site A.
  • It was verified that no underlying issue with the storage (VNX)


Enterprise Hybrid Cloud: How To Clear Entries In REST-API Database On Avamar Server

EHC 4.0

Avamar 7.3

REST-API was incorrectly setup so we need to clear our the REST-API database so that we can set it up correctly.

When trying to import the Avamar domain we get the following errors:

Code:

{

"folder" : {

"resourceShare" : {

"href" : "https://xxxx-ehc-avamar.xxxx.local:8543/rest-api/resourceShare/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",

"otherAttributes" : {

}

},

"name" : "SQLTenant",

"otherAttributes" : {

}

},

"folderMap" : [ {

"dataProtectionResource" : [ {

"href" : "https://xxxx-ehc-avamar.xxxxx.local:8543/rest-api/admin/dataProtectionResource/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx",

"otherAttributes" : {

}

} ],

"path" : "/SQLTenant"

} ],

"otherAttributes" : {

}

}

 

 

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