Federation Enterprise Hybrid Cloud 3.0 ESX host with CD/DVD added as host device returning verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection

Environment:

Federation Enterprise Hybrid Cloud with Vblock

 

Description:

Customer was seeing the following errors:
verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection. Turn on 'trivia' log for details
"verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection. Turn on 'trivia' log for details"
"verbose 'Statssvc.vim.PerformanceManager'] HostCtl Exception in stats collection:
Sysinfo error on operation returned status : Not initialized. Please see the VMkernel log for detailed error information"

 

 

Resolution:

USB CD/DVD had to be added as a SCSI device and hot removal of SCSI devices does not support. So, if device is not a SCSI device, you should be able to go into the VM settings and select to use Client device and save the settings.

 

For a detailed step by step resolution please refer to EMC Support Solution 478710 https://support.emc.com/kb/478710