ViPR SRM: Top Services Topics

This document contains the list of Top Services Topics for ViPR SRM, identified by EMC Support as the most trending topics for the month of May 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


ViPR SRM 4.1.1: Kernel was not Updated with the 4.1.1 Update Procedure

ViPR SRM Kernel Updates did not get laid down during 4.1.1 Upgrade procedure which was run as noted in the documentation.      

ViPR SRM VNX Disk Failure alert cleared after 7 days even if Hardware failure is not fixed

Customer has a VNX disk which has been removed.  The disk show removed in the VNX solution pack>> disk>> report also we able see it's remove event in the VNX  Unisphere alert.

ViPR SRM 4.x: Cannot install new Permanent ELMS license after Temporary License has Expired

Even though the license removal command was run from command line and the user could no longer log into the SRM UI the new license could not be installed.

VIPR SRM: Unable to discover Solairs Host with error "DH key size must be multiple of 64, and can only range from 512 to 2048 (inclusive). The specific key size 2047 is not supported"

The upgrade of JSch to 0.1.53 has been made to improve security by allowing stronger algorithms to be preferred by default. As a result, when JSch 0.1.50 was using diffie-hellman-group1-sha1 key exchange, JSch 0.1.53 is preferring diffie-hellman-group-exchange-sha1 with a key length of 2048.

EMC M&R | ViPR SRM | Watch4net: Health graphs and reports are missing for some Watch4net or ViPR SRM hosts on Linux installations

When the Watch4net/ViPR SRM installation directory is a mount point with a file system mounted on it, then each time the fsck utility is run on the file system to check and correct it, fsck creates a lost+found directory in the root of the file system.

ViPR SRM 4.x: After upgrade from 4.0.3 to 4.1.1, Rest API is Returning an Error when setting data return to unlimited

The use of limit=-1 is appears to have been deprecated  and no longer supported at this version of the REST API packages (1.3u1).

ViPR SRM: Health Topology Map is not Working

ViPR SRM: Health Topology Map is not Working

ViPR SRM  Unable to start theTopology Mapping Service

ViPR SRM  Unable to start theTopology Mapping Service


ViPR SRM 4.x: Online Update distributed new packages - Running Updates on Services prior to Core Update Brought VIPR SRM Down

With the Online Update functionality configured in a ViPR SRM installation the latest available versions of the product will be staged on the SRM Frontend server and become available to update.

VIPR SRM 4.1.1: Wrong capacity values for Thick LUNS Pool in "Usable Capacity by Pool" Report For VMAX3 arrays after upgrade

After upgrading the VMAX SolutionPack to the 4.0 release, the ThickLunCapacity, ThickLunUsedCapacity, and ThickLunFreeCapacity metrics created for VMAX3 arrays in previous releases will no longer be created.



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