ViPR SRM: Top Services Topics

This document contains the list of Top Services Topics for ViPR SRM, identified by EMC Support as the most trending topics for the month of January 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


ViPR SMR: Brocade Switches discovery causing CPU utilization at 80-100%

The Customer had recently upgraded FOS on the Brocade Switches from 6.x to 7.4.1d, and intermittently CPU utilization is going over threshold value 80%. 

ViPR SRM : VPLEX Error - Error while executing job VPlexData -> DISTRIBUTED-DEVICES-CLUSTER1 removing it from the queue

Customer gets the below error in his VPLEX Collecting logs even though all data is populated in reports.

ViPR SRM 4.2.1: MySQL-client will not launch during upgrade to 4.2.1[2]

The soft-link is missing to the newly added library that was deployed during the update of the MySQL database. The SRM 4.2.1 has an update SLES OS that is missing the file and will cause the mysql-client to fail.  

ViPR SRM 4.1 : How to manually upgrade ViPR SRM

ViPR SRM 4.1 : How to manually upgrade ViPR SRM

ViPR SRM: Alerting Module hangs

Found that there were over 900 connections to port 2013 (some dynamic) that were in different states.

ViPR SRM 4.0.2: Unable to discover Unity Arrays

This is due to some special characters being used in password, when entering credentials (in Discovery Center) such as @, $, & and #.  

ViPR SRM 4.1: An unexpected error has occurred: 'Unable to upload license. License is invalid or expired

An incremental or other type of license was generated with a different Software ID (SWID) assigned to the new, secondary license. 

ViPR SRM Health information within Physical Overview not presented when hosts are discovered and resolve properly

Severs that are discovered fully within ViPR SRM and Fully Resolve within DNS do not present information within the Graphs for CPU, Memory, and File.

ViPR SRM: How to trouble shoot Data Domain's collection using SNMP

From SRM go to SNMP Device Discovery and make sure you can discover capabilities. If this fails you have a network issue, port or Data Domain is not setup correctly.


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