VxRail Appliance: Top Services Topics

This document contains the list of Top Services Topics for VxRail Appliance, identified by EMC Support as the most trending topics for the month of September 2019:


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


Dell EMC VxRail: Upgrade Fails to verify cpu id status of system virtual machine with script /scripts/handle_vm_hw_settings.py

In VxRail Manager, /var/log/mystic/lcm.log may show one or all of the following messages



VxRail: Upgrade failed at VSAN on-disk format upgrade

VxRail upgrade failed at VSAN on-disk format upgrade

 


Dell EMC VxRail: Node Add: Step 33/35 -Could not perform node expansion action on mystic backend

Error in marvin shows API 500 error status => Get status response code from mystic backend: 500

 

 

Dell EMC VxRail: vCenter upgrade got stuck with error : Failed-to-pre-check-virtual-machine-VMware-vCenter-Server-Appliance-OOSMNKy-meets-upgrade-requirements (bypass firewall if exiting)

Failed to pre-check virtual machine VMware vCenter Server Appliance (OOSMNKy) meets upgrade requirements



Dell EMC VxRail: VXR014008 (false alert) (User Correctable)

VxRail reported errors VXR014000 & VXR014008, although no obvious issues could be identified.



Dell EMC VxRail: Node is showing network partitioned, although it can ping other nodes via vmKping

Node is showing network partitioned, although it can ping other nodes via vmKping



Dell EMC VxRail: GPU Support on VxRail

VxRail provides support for Nvidia GPU for use with VDI and workload intensive compute in V series models



Dell EMC VxRail: Failed Upgrade from 4.5.x to 4.7.x: Failed to pre-check virtual machine VMware vCenter Server Appliance meets upgrade requirements

An upgrade from 4.5.x to 4.5.x (could possible also apply to 4.0.x to 4.5.x upgrades) fails during the deployment of the 6.7 vCSA



Dell EMC VxRail: Upgrade Fails with "Host credential empty" Error When Upgrading vCenter or PSC From 4.0 to 4.5 or 4.5 to 4.7

While upgrading VxRail from 4.0 to 4.5 or from 4.5 to 4.7, upgrade might fail during the vCenter upgrade with error: "Host credential empty



VxRail : PSC management account password is invalid

If the PSC management password is known, please refer to step 8 to update the new host password to VxRail Manager



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