VxRail Appliance: Top Services Topics

This document contains the list of Top Services Topics for VxRail Appliance, identified by EMC Support as the most trending topics for the month of December 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


VxRail: How to resolve a missing PSNT on a DellEMC 14g VxRail Node

This issue may occur on a new node from manufacturing when a node does not install the Personality Module fully due to a timing issue within manufacturing of the node.

Dell EMC VxRail: How to reset root password and admin password for VMware vRealize log Insight

Follow the below steps to reset the root account's password for VMware vRealize log Insight

VxRail: ESXi host management account password is invalid

VxRail Manager cannot access ESXi host with the recorded management account info 

VxRail How to troubleshoot NTP issue in VxRail cluster

We may have NTP issue at VxRail deployment, upgrade and some production environment

Dell EMC VxRail: Upgrade failure with error " Failed upgrade firmwares via PTAgent" because of iDRAC issue

During LCM upgrade, the upgrading of ESXi hosts may fail with error message like "Failed upgrade firmwares via PTAgent

Dell EMC VxRail: How to manually import vCenter SSL certificate on ESXi

during the node expansion or deployment with external vcenter, you may fail at host registration to vcenter with the following error messages:

Dell EMC VxRail: Can you use vCenter linked mode with VxRail?

vCenter linked mode (with external vCenters) is not yet supported with VxRail Manager plugin

Dell EMC VxRail: Host can't communicate with one or more other nodes in the vSAN enabled cluster alert

Multiple alerts appear on hosts indicating vSAN configuration issue or communication issue between the host and other hosts in the cluster like:

Dell EMC VxRail - Upgrade Fails on Dry run pre-check failure in execution for <HOST> upgrade with error: Failure running upgrade script

In the past customer configured VCHA on their system which created a secondary VCSA in their vCenter

Dell EMC VxRail: Unable to access the vCenter - Error: 503 Service Unavailable Failed to connect to endpoint: [N7Vmacore4Http20NamedPipeServiceSpecE:0x00007f975808ee30] _serverNamespace = / action = Allow _pipeName =/var/run/vmware/vpxd-webserver-pipe)

Dell EMC VxRail: Unable to access the vCenter - Error: 503 Service Unavailable Failed to connect to endpoint:


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