DELL EMC Unity: Top Services Topics

This document contains the list of Top Services Topics for Dell EMC Unity, identified by EMC Support as the most trending topics for the month of September 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.

Dell EMC Unity: ViPR user receives 500 error on login to the array through REST call (Dell EMC Correctable)

ViPR logins to the array that utilize REST and an LDAP user may result in an html 500 code being returned

Dell EMC Unity: ESRS Readiness Check fails "You may have provided invalid Dell EMC support credentials... (Error Code:0x6400b82)" (User Correctable)

For Unity Operating Environment (OE) version 4.x or later

Dell EMC Unity: Pool LUN expansion fails with error code 0x670100b (Dell EMC Correctable)

Pool LUN Expansion fails with error code 0x670100b - The system could not modify the LUN because the storage pool does not have enough space for the LUN and its associated metadata.  



Dell EMC Unity: Unisphere reports Errors or Faults after CNA or IO Module Commit. (Dell EMC Correctable)

Unisphere may report the following issues if an IO Module or CNA commit operation does not complete successfully



Dell EMC Unity: Unity DIMM report INCORRECT_SPEED in GUI (Dell EMC Correctable)

Memory module (DIMM) reports INCORRECT SPEED in GUI

Dell EMC Unity: Failed to send e-mail alert (Invalid alert configuration or mail server error). Message Id:14:110001 (User Correctable)[1]

After upgrading to Unity OE version 4.5, customer email alerts fail to send via the SMTP service

Dell EMC Unity: How to check the number of INODES for File System. (User Correctable)

Customer receives alert saying "File system <FS name> has no remaining free inodes"

Dell EMC Unity: SanCopy import session hung, new session create attempts failing with Error Code: 0x6000003

A number of LUNs had been successfully imported. One session entered a hung state at the cutover point.


Dell EMC Unity: How to handle either Missing or Removed ESRS keepalive status (Dell EMC Correctable)

Unisphere may display EMC Secure Remote Services Status as either "Missing" or "Removed"

Dell EMC Unity: How to safely replace a disk in a Dynamic Pool (User Correctable)

In the GUI, when a disk faults, the Dynamic Pool status will indicate (as shown in the figure below) a status of "Degraded"

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