DELL EMC Unity: Top Services Topics

This document contains the list of Top Services Topics for Dell EMC Unity, identified by EMC Support as the most trending topics for the month of May 2019:


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


Dell EMC Unity: Systems running 4.5.x with async block replication may experience stale data on the destination after auto/manual resync (User Correctable)

Unity systems running 4.5.x utilizing asynchronous block replication may experience stale data on the destination after auto/manual resync while session state reports in sync.


Dell EMC Unity: Replication session rep_sess_res_9_res_6_ABCD1234500011_ABCD1234500010 can not update destination because destination pool is full (User Correctable)

Replication health status may intermittently logged on either replication target site and or replication source site with the following informational messages than it self-recovered within minutes without any intervention.

 

Dell EMC Unity: Unisphere only displays the first 4 fields of the OE software version when upgrading to 4.5.x.x (User Correctable)

When upgrading from Unity OE 4.4.x.x or lower to Unity OE 4.5.x.x, the Summary page of the System Upgrade Wizard may only show the first 4 fields of the OE software version.  


Dell EMC Unity: Arrays's own FC Port WWNs visible in the initiators tab in Unisphere after upgrade to 4.4 (User Correctable)

The  user may see the array's own FC port WWNs under host initiators tab in Unisphere after the upgrade of the Unity to 4.4.1.        


Dell EMC Unity Family: Host Initiator Warnings showing under "System Health Issues" on Unisphere (User Correctable)

Dell EMC Unity Family: Host Initiator Warnings showing under "System Health Issues" on Unisphere (User Correctable)

 

Dell EMC Unity: DHSM connection cannot be created (Error Code:0x6720642) (User Correctable)

The URL (hostname) of the CTA server contains an invalid character, such as an underscore.



Dell EMC Unity: Failed to send e-mail alert (Invalid alert configuration or mail server error). Message Id:14:110001 (User Correctable)

After upgrading to Unity OE version 4.5, customer email alerts fail to send via the SMTP service



Dell EMC Unity: Snapshots stuck in "Destroying" state (User Correctable)

Dell EMC Unity: Snapshots stuck in "Destroying" state (User Correctable)


Dell EMC Unity: The number of Disk Array Enclosures (DAEs) added has exceeded the maximum allowed. Remove the newly attached DAE (User Correctable)

This is functioning as designed. The number of drives limitation per Unity system counts in the number of drive slots. So if the number of drive slots available and attached to the Unity array exceeds the limitation, this alert will happen preventing further DAE additions. 


Dell EMC Unity: Unable to add host initiators with Error code: 0x60000c9 (User Correctable)

The maximum number of initiators have already been created on this array



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