SolVe- Solutions for Validating your Engagement
What Is SolVe Desktop?
An interactive, standalone application which generates specific, step-by-step procedures for installing and servicing your Dell EMC products.
The SolVe Desktop application can be downloaded from EMC Online Support https://support.emc.com > Click on “SolVe” from the main page.
Please note: You will need to log in to EMC Online Support site (you must be a member)
Click the Executable and download
Follow prompts to install.
After installation you must authenticate:
- Accept the End User License Agreement
- Drop down Authorization
- Click on – Authorize and download List of Available Products
- Click OK
- Click OPEN
How to ensure you have the latest version of SolVe Desktop?
SolVe Desktop will prompt you to update. It’s quick and you retain access to existing content. z
If you weren’t prompted to update, you can manually install by going to https://solve.emc.com/desktopbinaries/setup.exe (Install in ProgramFiles)
Benefits of SolVe Desktop:
- Relevant KB articles, Advice, and Rules to guide users.
- Can be used offline
- How to Videos
- Top 10 Trending Support Topics
Anything I should be aware of?
SolVe Desktop 3.x requires Microsoft .NET 4.5.1
this will be installed automatically, but can also be manually installed if required from https://support.microsoft.com/en-us/kb/2859818
Who do I contact if I need support?
Email us at SolVeFeedback@emc.com