SolVe

SolVe- Solutions for Validating your Engagement

What Is SolVe Desktop?

An interactive, standalone application which generates specific, step-by-step procedures for installing and servicing your Dell EMC products.

 

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The SolVe Desktop application can be downloaded from EMC Online Support https://support.emc.com  > Click on “SolVe” from the main page.


Please note: You will need to log in to EMC Online Support site (you must be a member)

Click the Executable and download
Follow prompts to install.


After installation you must authenticate:

  • Accept the End User License Agreement
  • Drop down Authorization
  • Click on – Authorize and download List of Available Products
  • Click OK
  • Click OPEN

 


How to ensure you have the latest version of SolVe Desktop?
SolVe Desktop will prompt you to update. It’s quick and you retain access to existing content.                          z

If you weren’t prompted to update, you can manually install by going to https://solve.emc.com/desktopbinaries/setup.exe (Install in ProgramFiles)

 

 

Benefits of SolVe Desktop:

  • Relevant KB articles, Advice, and Rules to guide users.
  • Can be used offline
  • How to Videos
  • Top 10 Trending Support Topics


Anything I should be aware of?

SolVe Desktop 3.x requires Microsoft .NET 4.5.1
this will be installed automatically, but can also be manually installed if required from
https://support.microsoft.com/en-us/kb/2859818

 

Who do I contact if I need support?
Email us at SolVeFeedback@emc.com

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