Fabric Agent reporting a problem with one of the Containers - SymptomCode: 2012

Fabric Agent reporting a problem with one of the Containers - SymptomCode: 2012

Environment:

ECS Appliance

ECS Appliance Hardware

ECS Appliance Software with Encryption

ECS Appliance Software without Encryption

ECS DIY Software

 

Description:

Fabric Agent reporting a problem with one of the Containers - SymptomCode: 2012

 

 

Resolution:

If an ECS container's health switches to something other than "GOOD" (SUSPECT, DEGRADED) for more than 60 seconds this alert will get sent out and a Dial Home Service Request will be created.

 

For ECS releases less than ECS 3.0, there is a minor defect where every transition from GOOD to some other state will result in an alert even if it only lasts for a few seconds.

 

For a detailed step by step resolution please refer to EMC Support Solution 481074 https://support.emc.com/kb/481074