XtremIO: Top Services Topics

This document contains the list of Top Services Topics for XtremIO, identified by EMC Support as the most trending topics for the month of November 2019:


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


XtremIO X2: Excessive instances of "Sym attempted to set prop target_snapshot_set_num_copies_status value for MGMT_EVENT_TYPE_PROT_SESSION_TARGET_NUM_PIT_IN_WINDOW to too_many_pits which has no event code" messages reported within the alert.log file !

An XMS server's alert.log file contains excessive instances of the following message despite no relevant alerts being reported within the output of the show-alerts XMCLI command



XtremIO: Configuration file not sent to CLM when using the Legacy ESRS-GW and Email Call Home Notification configurations on XMS version 6.2.1-36

With XMS version 6.2.1-36 that is using the legacy ESRS-GW or Email Call Home Notifications configurations, the sending of a configuration file to CLM for the affected cluster is not working



XtremIO X2: Failed NVRAM CallHome Alert (XTR2100303) (Dell EMC Correctable)

The following NVRAM issues may occur regarding the NVRAM of the Storage Controller in an XtremIO X2 cluster:



Missing LUNs post upgrade to ESXi 6.7

Post upgrade of ESXi running on Cisco UCS blade server customer notes loss of access to LUNs. Specifically LUNs with LUN ID greater than 255.



Connectivity/path loss issues due to Emulex driver ELS timeouts/ BLS timeouts and abort handler timed out  waiting for aborting I/O.

Connectivity/path loss issues due to Emulex driver ELS timeouts/ BLS timeouts and abort handler timed out  waiting for aborting I/O



Deployment KB: One port of a dual port HBA initiator is not showing on XtremIO.

After zoning a new blade server with two HBA ports to a XtremIO storage system, only one of the two initiators appears when trying to create a new initiator port address

 

 


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