This document contains the list of Top Services Topics for XtremIO, identified by EMC Support as the most trending topics for the month of September 2017:
It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the “Support by Product” pages on the EMC Online Support portal.
RCM team upgraded the XMS to 6.0.1-30, then they couldn't access the XMS with putty. Error message reported when trying to connect it with putty: "server unexpectedly closed network connection" Then we tried some tests: 1. We logged into the XMS with XIO GUI successfully which proved that the XMS is accessible.
Hosts may lose connectivity or experience latency to the SAN fabric and devices on it, including storage arrays. It is highly recommended to engage Cisco for any situations where the hosts are showing log message such as those listed in the Issue section above.
Please note this is not an issue under the XtremIO cluster The XtremIO Health Check Script has detected that snapshots and/or ODX mechanism are in use
When logging into the XMS CLI using a user-account that uses SSH Public Key authentication, it is not possible to log-out using the 'exit' command or 'Ctrl-D' option.
In the alert and/or event GUI tab, an IPMI alert is raised and remains outstanding 2017-04-23 10:33:11,020: XIO: Raised alert: "Storage Controller temperature IPMI information is unavailable."
How to make sure a LUN's Device ID or HLU Number is the same in multiple Initiator Groups? Troubleshooting LUNs that are present in more than one Initiator Group.
When using host-issued SCSI2 reservations, in rare cases, cluster service may be impacted during Online Cluster Expansion, Cluster Software Upgrade (NDU) or Storage Controller HA/FRU.
The operating temperature for an XtremIO cluster is specified as 10 o C/50 o F to 35 o C/95 o F. The non-operating temperature for an XtremIO cluster is specified as -20 o C/-4 o F to 50 o C/122 o F. A cluster operating outside this range may not function properly and can, in extreme cases, result in permanent damage
When customer trying to modify the volume size to such as 2.3 GB, there is a error reported ' Volume size 2.3GB is not a multiple of 1024 bytes (1KB).
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