This document contains the list of Top Services Topics for SourceOne, identified by EMC Support as the most trending topics for the month of May 2019:
It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the “Support by Product” pages on the EMC Online Support portal.
The Message_Center, Index and/or emx file storage locations are out of space which causes processing for one or more SourceOne functions to stop.
The issue was caused by a change in the archive service Mac Address.
You have run a Re-index Failed Docs on an ElasticSearch index set or sets flagged with missing items.
Issue was cause because the Supervisor BCE component was not installed on the particular worker server.
SourceOne Email Management - How to run the SourceOne Database Maintenance Scripts
SourceOne Email Management activities using LDAP queries hang and stop with "Dispatcher Terminated" status.
When running any SourceOne Email Management activities using LDAP as a datasource, the activity will hang and eventually stop and go into a "Dispatcher Terminated" state.
When reviewing messages within the SourceOne Email Supervisor Reviewer client, no recent messages are listed.
The Discovery Manager service (DCWorkerService.exe) was behaving as if experiencing a memory leak and consumed memory would reach 1.9 Gb range in Task Manager, then stop responding. This affected users and jobs using Discovery Manager.
When attempting to restore messages using SourceOne Web Search, the restore pop-up window only displays "Loading" and never displays the mailbox folder listing.
EMC SourceOne Security group is removed from Microsoft Active Directory.
SourceOne Journaling slows down dramatically when one of several archive servers is running at high CPU for sustained periods. (e.g. 98%-100% CPU Utilization)
When Attempting to view original items using the SourceOne OWA Add-in it in an Exchange environment using an NLB that does not have affinity configured.
Exchange Journal activities are not terminating correctly and enter into a loop whilst trying to close the Provider connection.
Discovery Manager users encounter an error when running a Full Text Index (FTI) search against InPlace Migration (IPM) data.
Note: Please click “Follow” at the top right of this screen (when logged in) to receive update notifications.