This document contains the list of Top Services Topics for RecoverPoint, identified by EMC Support as the most trending topics for the month of March 2019:
It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the “Support by Product” pages on the EMC Online Support portal.
RecoverPoint 5.1.2 with SRM: Failover or failback fails with error "Failed to demote source devices. Timed out (300 seconds) while waiting for SRA to complete 'prepareFailover' command."
When attempting to protect a VM and create a Consistency Group, the process completes but the CG fails to initialize or become active.
CG's aren't able to replicate and move to error state and/or cluster is disconnected in the vCenter RP plugin although storage shows it is registered successfully in CLI.
Following an upgrade to vCenter 6.7, RecoverPoint for Virtual Machines may stop replicating VMs
Consistency Group in Error state : "Snap interface for cannot be accessed on all volumes"
RecoverPoint multi site cluster data link showing down.
Consistency group looping between init and error state in a scale environment Causing data replication unavailable (DRU)
Issue (impact on customer):User cannot protect/unprotect a VM by right-clicking on the VM. This is a random issue and it happens only on vCenter version 6.5. When the customer goes to protect a VM by right clicking on it, he gets "No Actions Available".
RecoverPoint for Virtual Machines: One vRPA can't see repository or journals
When trying to protect a VM in the RecoverPoint for Virtual Machine Web Client plugin, you get the error - "An internal error has occurred - Index '0' specified is out of bounds"
|Note: Please click “Follow” at the top right of this screen (when logged in) to receive update notifications. |