This document contains the list of Top Services Topics for RecoverPoint, identified by EMC Support as the most trending topics for the month of December 2019:
It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the “Support by Product” pages on the EMC Online Support portal.
Virtual Machines protected by RecoverPoint for Virtual Machines notice that I/O latency is high 40+ ms even though the Operating System and Applications on the Virtual Machine are not experiencing high I/O loads.
Protect VM does not work, vCenter recent task will show protection progress stopped at 5%
RecoverPoint for Virtual Machines, (RP4VMs,) requires constant access to both its specific Repository LUN and the corresponding journal LUNs that are created for each Consistency Group, (CG.)
Reboot Regulation can occur within RecoverPoint for Virtual Machines environments due to repeated replication process crashes
RecoverPoint 4.x and 5.x and RecoverPoint for Virtual Machines (RP4VMs) licenses take the form of a .lic file, in a text format that is readable by Notepad or Wordpad
Updating the ntp.conf file on the RPAs using root account by following below steps to increase the latency threshold from 1 msec default value to 5 msec
Connect cluster fails with error "Connect clusters failed. Could not reach the remote vRPA cluster (IP xxx.xxx.xxx.xxx)."
Add RPA operation using Deplyment Manager fails with error:
All RP4VM environment where the customer has to change the scratch directory of an ESX host if there is an operating splitter on it
Some VMware guess OS and its application require matching disk UUID in order to work properly
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