Avamar:Top Services Topics

This document contains the list of Top Services Topics for Avamar, identified by EMC Support as the most trending topics for the month of February 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.

Avamar - 7.5.1 vmware image job incorrectly reported as failed when File level consistent snapshot quiesce task fails

In 7.5.1 vmware image backup job incorrectly report as failed (10007) quiesce snapshot operations fails in vcenter.  The backup is still created in Avamar and restore is possible.  This issue is a reporting UI issue only.    

Avamar - Backup Failure to DataDomain due to DDR_GET_AUTH_TOKEN due to too many IP addresses

At this time due to a limitation within the DDboost API the maximum number of IP addresses and hostnames together possible for a single token request is set at 16.    


Avamar - Symptom Code: 52764 Gen4T Bad Block discovered

A bad block was detected on a physical disk. This is a medium error and the physical disk must be replaced. While the bad block may be fixed, this is a warning that additional bad blocks will be found in the future.



Avamar Gen4T: Power Supply Units (PSU) (or other hardware components) are flapping on a Gen4T node

An Avamar node repeatedly reports Power Supply (PSU) related error messages which flap between "External Fault (asserted)" to "External Fault (deasserted)" and "Power Good (deasserted)" to "Enabled (deasserted)".


Avamar 7.4/7.5: MCS runs out of memory due to vmware connections taking up too much memory

Since vCenter 6.0, the memory requirements for the vCenter connections has been increased. When the MCS attempts to initiate parallel connections to multiple vCenters it exhaust the javaHeap.

Avamar: Exchange VSS Plugin - (Backup Resolution Path)

This Backup Resolution Path for the Avamar Exchange VSS Plugin aim to assist Avamar backup administrators or support engineers during the backup troubleshooting steps.

Avamar SQL backup fails with "SQL Server WMI provider is not available"

The Backup Agent (avagent) service is running with a NT domain user account, even if that account has the sysadmin role assigned to it in SQL Server Management Studio.   

Avamar client backup performance - behaviour and theory

The purpose of this article is to describe what happens during an Avamar backup with a focus on helping the reader understand backup performance behaviour.

Avamar: Avamar VMware vcenter connection down due to incorrect vSphere credentials

Avamar: Avamar VMware vcenter connection down due to incorrect vSphere credentials


Avamar: Avamar SQL Plugin Installation and Configuration - Resolution Path

The aim of this article is to offer a general guide of common problems reported during the installation and configuration of the SQL plugin with Avamar.  


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