Data Domain: Top Services Topics

This document contains the list of Top Services Topics for Data Domain, identified by EMC Support as the most trending topics for the month of November 2019.

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


Upgrade Instructions for PCR/PCM enabled DD

With the DDOS 5.7 release we've introduced PCR/PCM ( Physical Capacity Reporting / Measurement ).

Data Domain: DD3300 Management Interface ethMa cannot be used for Bonding

In DDOS 6.2 and above, net failover is supported on DD3300 systems

Data Domain File System - PANIC: ddr/repl/lrepl_client.c: lrepl_srepl_recipe_get_next: 1972: !(*target_off >= region_start_off)

A DataDomain file system running DDOS 6.x code and acting as the source for replication may experience multiple PANICs when the recipe replication feature is enabled

Data Domain: DD3300 Power Supplies are in Absent State

The Data Domain Operating System queries iDRAC (integrated Dell Remote Access Console) to determine the status of the power supplies

DataDomain: DD3300 unknown disk with no alerts.

An unknown disk or multiple unknown disks present at the DD3300 model - with no alerts posted

ASUPs and command output for "disk show performance" report "nothing there", instead of the requested disk stats

All DDOS versions have a system by which IO performance for all disks installed is collected at regular intervals.

Data Domain: DDVE Filesystem Down / Unable to Enable DDVE Filesystem

DDVE filesystem down.  Active tier disk is not available.




Unable to enable cloud unit, cloud unit remains disconnected.

Cloud unit state shows disconnected even though cloud profile is accessible




Data Domain: Unsupported PSU on DD6300 / DD6800 / DD9300 (EOS)

A revised/2nd Generation Power Supply Unit (PSU) is being shipped for the models listed below




Data Domain: DD3300 does not boot after upgrade to DDOS

The upgrade of DD3300 systems to DDOS should not be performed due to a regression which may cause the DD3300 to hang when booting under certain conditions.

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