Data Domain: Top Services Topics

This document contains the list of Top Services Topics for Data Domain, identified by EMC Support as the most trending topics for the month of September 2019.


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.

 

Upgrade Instructions for PCR/PCM enabled DD

With the DDOS 5.7 release we've introduced PCR/PCM ( Physical Capacity Reporting / Measurement )


Data Domain: DD3300 Management Interface ethMa cannot be used for Bonding

In DDOS 6.2 and above, net failover is supported on DD3300 systems


Data Domain: DD3300 Power Supplies are in Absent State

The Data Domain Operating System queries iDRAC (integrated Dell Remote Access Console) to determine the status of the power supplies, PSU 1 and PSU 2

 

Data Domain: After Headswap, DD is showing in limited session

After Headswap, DD is showing in limited session, unable to login in DD GUI and DD CLI


DataDomain: DD3300 unknown disk with no alerts

An unknown disk or multiple unknown disks present at the DD3300 model - with no alerts posted  


Unable to enable cloud unit, cloud unit remains disconnected.

Cloud unit state shows disconnected even though cloud profile is accessible.


Data Domain: DD3300 does not boot after upgrade to DDOS 6.1.2.40

Cloud unit state shows disconnected even though cloud profile is accessible.

 

Data Domain: Unsupported PSU on DD6300 / DD6800 / DD9300 (EOS)

A revised/2nd Generation Power Supply Unit (PSU) is being shipped for the models listed below

 

PANIC: ddr/sm/smu/smu_app.c: _smu_app_init_internal: 122: Fatal Error

Data Domain System keeps throwing the PANIC error messages : PANIC: ddr/sm/smu/smu_app.c:

 

Data Domain: DDVE Filesystem Down / Unable to Enable DDVE Filesystem

DDVE filesystem down



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