Elastic Cloud Storage: Top Services Topics

This document contains the list of Top Services Topics for Elastic Cloud Storage (ECS), identified by EMC Support as the most trending topics for the month of September 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


ECS: xDoctor: RAP075: SymptomCode:2044 Invalid offset and endOffset rangeInfo found on the following nodes

Cause some small number of CAS objects to fail to READ and causes Garbage Collection (GC) to become blocked preventing the deleted space from being processed.



ECS: xDoctor: RAP075: SymptomCode:2055: Replay when spillover chunk is deleted found on the following nodes

GeoReplayer will get some chance to repeat/replay the same content due to an unexpected exception, then it give a race condition window for garbage collection to reclaim some chunk which belong to this journal region

ECS: CAS Migration Errors (-10014) Due to Prev.Clip Metadata

At code versions lower than 3.3 GP1 an ECS non-native CAS migration could have failures due to the prev.clip value in the c-clip metadata


ECS: Busy Blocks

Busy Blocks (Busy Block Fix Tool)  

ECS: Error on creating buckets via the EMC ECS REST API in 3.1 getting createBucketParam was missing or empty (User Correctable)

Issue on creating buckets via the ECS Management API since the ECS upgrade to version 3.1 as per EMC ECS REST API REFERENCE 

ECS: Unable to login to ECS GUI via Active Directory user: local user with id [<domain><user>] not found

Active Directory user login is failing on the ECS GUI

ECS: Cannot SSH to nodes after ECS code upgrade

SSH to nodes is not possible after ECS code upgrade, although nodes are pingable and accessible from GUI. 

Veritas Enterprise Vault Event ID: 28944

The Elastic Cloud Storage (ECS) device returns back an ID for files stored on the device.

ECS: Comma separated values in domain attributes for S3 key self service is not working

Customer is trying to simplify user management by allowing login (and ultimately S3 self service key creation) to using the AD attribute "sAMAccountName"

ECS: swift bucket listing is showing all objects as content-type application/octet-stream

When uploading objects with specifying the content-type such as image/jpeg the content-type shows as application/octet-stream when the bucket is listed

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