Data Protection Advisor: Top Services Topics

This document contains the list of Top Services Topics for Data Protection Advisor (DPA), identified by EMC Support as the most trending topics for the month of January 2020


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


Data Protection Advisor (DPA): Analysis Engine fails to send SNMP traps or update Windows events after upgrade to 19.1

After upgrading to 19.1 B48 an existing ruleset is no longer sending out SNMP traps or updating the Windows Event logs.



Data Protection Advisor (DPA): User time zone does not stay once set. Reports show as UTC time instead of user selected time zone

When running reports manually the time period displayed in the top right of the report output appears to be incorrect when compared to the time zone the set for the user.



DPA report Backup for Failed Groups does not produce data for Networker version 9 or above

When running the system report "Backup for Failed Group" for Networker version 9 or above, the report does not populate with data



Data Protection Advisor (DPA): After upgrade, the Application services fail to start

After completing a successful upgrade from DPA, the services on the Application Server fail to start  




DPA : DPA Job Monitor requests are not gathering data from NetWorker server even though data collection status is showing success.

DPA data collection of Job monitor request for NetWorker server fails to gather data even when the data collection status is showing success



Data Protection Advisor (DPA) - Error 500 returned when running reports

When attempting to run a Client Summary or Job Summary report a popup window appears with an Error 500.



Does DPA support VNX and VMAX for capacity reporting?

VNX is not listed in the Data Protection Advisor (DPA) 18.x Compatibility Guide and Data Collection Reference Guide.




Data Protection Advisor (DPA): Datastore has high CPU usage

The DPA Datastore was consuming a large amount of CPU resources.



Data Protection Advisor (DPA) Backup All Clients report is missing Effective Path column after applying 18.1.0 Patch 74

Data Protection Advisor (DPA) Backup All Clients report is missing Effective Path column after applying 18.1.0 Patch 74



Data Protection Advisor (DPA): DPA not honoring custom time window for reports

When using a Time Period which includes daylight saving time change date will cause the start time of the report to be incorrect

 

 

 

Note: Please click “Follow” at the top right of this screen (when logged in) to receive update notifications.