Data Protection Advisor: Top Services Topics

This document contains the list of Top Services Topics for Data Protection Advisor (DPA), identified by EMC Support as the most trending topics for the month of January 2019:


It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.

 

Data Domain data collection fails with:  "Timeout from worker process while running request datadomain:perf on dd-test-server.lab.com"

Data Domain data collection is failing with Timeout from worker process. 


Data Protection Advisor: How to upgrade DPA in an environment with Datastore replication

The upgrade in a DPA environment configured with Datastore replication can be performed in a number of ways, depending on the needs of the Administrators of that environment.


DPA: How to test and send a report to one email address[1]

DPA: How to test and send a report to one email address[1]


Data Protection Advisor: Estimated Protected Backup Capacity report shows much smaller size than data protected in backup server, DPA 6.3 and above.

Running the Estimated Protected Backup Capacity report in DPA shows the protected size of data for a backup server, but when comparing this to the data on the backup server the DPA report has a much smaller size that the backup server is reporting.


DPA: Data collection stopped working after customer applied Windows patches on DPA servers[1]

Data Collection stopped working and reports were coming with "No results found" after customer applied Windows patches on DPA app server and datastore.


DPA 'Backup VMs Not Backed Up' report Returns No results found

When running the DPA 'Backup VMs Not Backed Up' report against Avamar the report returned "No results found" despite the fact that Avamar was configured to backing up many of the VMs in the environment.


Data Protection Advisor : How to create DPA analysis rule for maintenance job

Note that maintenance jobs are created from the backup server instead of backup clients. Due to this it is not possible to create Event Based alert for maintenance jobs. Instead Scheduled rule type will need to be used which is based on the output of a report.  

 


Data Protection Advisor DPA Avamar Job monitor collection request times out[2]

Data Protection Advisor DPA Avamar Job monitor collection request times out on large busy Avamar grids.  The agent timeout has been increased to 12 hours within the dpaagent_config.xml but this does not assist.



Data Protection Advisor - Report began running slowly and now takes 22-23 hours

This custom report started taking a much longer time to run than it had before. It used to complete in few minutes and now takes 22-23 hours scoped to a parent group of 20 backup servers. As per customer nothing has changed in the configuration of the report. 


Data Protection Advisor - Backup Server Mapping source does not provide information on VMware clients

A custom report using Backup Server Mapping data source does not provide information on all VMware backup clients which can be backed up via a NetWorker server  


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