Appsync: Top Services Topics

This document contains the list of Top Services Topics for Appsync, identified by EMC Support as the most trending topics for the month of December 2019:

It is recommended that you also check for important information such as advisories (ETAs, ESAs), and other key resources on the Support by Product pages on the EMC Online Support portal.


AppSync: Application Mapping taking a long time for VPLEX storage

The application mapping phase of a service plan that protects an application residing on VPLEX with back-end Unity storage takes a long time to complete.

AppSync: Oracle Advanced Recovery Options are not available for RAC Database Copies

When enabling Oracle Advanced Recovery Options for "Mount on Grid Cluster and recover as RAC database", the user noticed that the options were not persisted to the service plan summary window.

AppSync: Disable Automatic Expiry of a Copy feature does not work for VMware datastores on AppSync

When trying to disable automatic expiry of a VMware datastore copy from the Service Plan Menu, the expire wizard appears instead of the rotation wizard

AppSync: Oracle Database Recovery fails when attempting to change owner of archive log destination

When trying to mount and recover an Oracle Database copy, the service plan fails during the "pre-Recover Database" step with the following errors

AppSync: AppSync: Unable to add AIX host to AppSync with error "Host Authentication failed".

User is unable to add an AIX 7.1 host to AppSync. This fails with the following errors seen in the server logs

AppSync: Incorrect version of XtremIO XMS showing in AppSync GUI after XMS upgrade

After an upgrade of XtremIO Management Server (XMS) from version 6.0 to 6.2

AppSync: Creating a snapshot on XIO fails due to snapshot-set name exceeding 64 characters

The create copy phase of a service plan protecting an application on XtremIO storage fails with the following errors when creating a Consistency Group snapshot.

AppSync: Failing to mount XIO volume with error - "obj_identifier_not_unique"

Mounting a copy that resides on XtremIO storage fails with the following errors

AppSync: SQL service plan fails with error - "Failed to authenticate using the provided credentials" and "the user has not been granted the requested logon type at this computer."

The key part of the following error seen in the Service Plan Events and Plugin log is:    

AppSync: Mount or Restore operations may fail in a VMWare environment if Permissions are set at a level below Data Center

When mounting or restoring a VMWare DataStore containing VMs or VMDKs the following errors may be see in the GUI


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