Quick Bytes Episode 6: EMC Support Community Update

Video Summary:

EMC's Knowledge Management organization strives to empower customers by providing them with direct access to robust self-service information and resources enabling them to quickly resolve product issues and find answers to technical questions. A systematic audit of the EMC Support Community has recently been completed in order to validate and enhance the available support content. This 'High-Value Content' has been organized within our Product Support Communities in order to maximize our customer's support experience.


In addition to Knowledgebase articles, Troubleshooting Guides, and Ask-the-Expert events, customers can now access a list of Top Ten Trending Issues by Product.


Sample Top Ten Trending Issues by Product:


Additional Information:



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