Dell EMC Technical Advisories (DTAs) for Isilon OneFS

NOTE: This topic is part of the Uptime Information Hub.

IMPORTANT: ETAs were rebranded to DTAs starting with 2018 advisories.

 

Dell EMC Technical Advisories (DTAs) alert you of potential hardware or software issues that could cause serious negative impacts to a production environment, such as data loss, data unavailability, loss of system functionality, or anything that could result in a significant safety risk. The advisories include specific details about the issue and instructions to help prevent or alleviate the problem. To determine the impact of the DTA, read the severity rating description in the impact section of the DTA. Read the following article about why it is important to monitor DTAs.


Subscribing to DTA notifications on the Isilon OneFS Support page (requires a login to EMC Customer Support). To learn how to set up DTA e-mail alerts, watch the following video: How to Set Up an Email Event Notification in OneFS.

 

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The following DTAs require login to EMC Online Support.

 

OneFS Families

 

8.1.0

  • DTA 525928: Isilon OneFS: NFS protocol becomes unresponsive to specific client requests, which may result in data unavailability
  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss NEW!
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability

 

8.0.0

  • DTA 525928: Isilon OneFS: NFS protocol becomes unresponsive to specific client requests, which may result in data unavailability
  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability
  • DTA 483840: Isilon OneFS: Non-UTF-8 encoded files or directories may be inaccessible to NFSv3 and NFSv4 clients after upgrading OneFS clusters from version 7.1.1.x or earlier to 7.2.0.0 or later. (June 3, 2016) (Updated January 4, 2017)

 

7.2.1

  • DTA 526050: Isilon OneFS 7.x: Nodes that have run for 497 consecutive days may display an nvme driver time out error, followed by panic and reboot, which may result in data unavailability
  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability
  • DTA 491747: Isilon OneFS: Nodes that contain a Mellanox ConnectX-3 network adapter may restart after running for 248.5 consecutive days, which may result in data unavailability (December 19, 2016)
  • DTA 483840: Isilon OneFS: Non-UTF-8 encoded files or directories may be inaccessible to NFSv3 and NFSv4 clients after upgrading OneFS clusters from version 7.1.1.x or earlier to 7.2.0.0 or later. (June 3, 2016) (Updated January 4, 2017)
  • DTA 208772: Isilon OneFS: Potential data integrity issues on backed-up files when using SyncIQ or NDMP to perform backups. (February 29, 2016)
  • DTA 209918: Isilon OneFS: Nodes that have run for more than 248.5 consecutive days may restart without warning which may lead to potential data unavailability. (December 8, 2015)
  • DTA 208773: Isilon OneFS 7.2.1.0: When used in conjunction with Isilon OneFS, specific versions of the QLogic BXE 10GigE network interface card may experience data inconsistency. (October 28, 2015)
  • DTA 204898: Isilon OneFS 7.2.1.0: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, change, or move files (October 23, 2015)
  • DTA 207782: Isilon OneFS 7.2.1.0: Deleting a symbolic link to an individual file may delete the file that the symbolic link points to, which may result in potential data loss. (October 22, 2015)
  • DTA 202452:  Isilon OneFS 7.2.1.0: Nodes that have run for 497 consecutive days may restart without warning. (October 8, 2015) (Updated September 7, 2016)
  • DTA 203815: Isilon OneFS 7.2.1.0: Isilon NDMP snapshot-based incremental backups may omit new and changed files (June 23, 2015).
  • DTA 205085: Isilon OneFS: Legacy NFSv3 clients that require 32-bit cookies may encounter data unavailability in OneFS 7.2.1.0  (July 27, 2015) (Updated October 16, 2016)

7.2.0

  • DTA 526050: Isilon OneFS 7.x: Nodes that have run for 497 consecutive days may display an nvme driver time out error, followed by panic and reboot, which may result in data unavailability
  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability
  • DTA 491747: Isilon OneFS: Nodes that contain a Mellanox ConnectX-3 network adapter may restart after running for 248.5 consecutive days, which may result in data unavailability (December 19, 2016)
  • DTA 483840: Isilon OneFS: Non-UTF-8 encoded files or directories may be inaccessible to NFSv3 and NFSv4 clients after upgrading OneFS clusters from version 7.1.1.x or earlier to 7.2.0.0 or later. (June 3, 2016) (Updated January 4, 2017)
  • DTA 208772: Isilon OneFS: Potential data integrity issues on backed-up files when using SyncIQ or NDMP to perform backups. (February 29, 2016)
  • DTA 209918: Isilon OneFS: Nodes that have run for more than 248.5 consecutive days may restart without warning which may lead to potential data unavailability. (December 8, 2015)
  • DTA 208773: Isilon OneFS 7.2.0.3 - 7.2.0.4: When used in conjunction with Isilon OneFS, specific versions of the QLogic BXE 10GigE network interface card may experience data inconsistency. (October 28, 2015)
  • DTA 200096: Isilon OneFS 7.2.0.1, 7.2.0.2: Isilon NL410, X210, X410, S210, and HD400 nodes containing QLogic NetXtreme Ethernet 10 GigE NIC cards may experience an unplanned reboot if any external subnet is set to 9000 MTU. (May 07, 2015) (Updated November 4, 2015)
  • DTA 204898: Isilon OneFS 7.2.0.0 - 7.2.0.3: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, change, or move files (October 23, 2015)
  • DTA 207782: Isilon OneFS 7.2.0.0 - 7.2.0.2: Deleting a symbolic link to an individual file may delete the file that the symbolic link points to, which may result in potential data loss. (October 22, 2015)
  • DTA 202452:  Isilon OneFS: Nodes that have run for 497 consecutive days may restart without warning. (October 8, 2015) (Updated September 7, 2016)
  • DTA 203815: Isilon OneFS 7.2.0.0 - 7.2.0.3: Isilon NDMP snapshot-based incremental backups may omit new and changed files (June 23, 2015).
  • DTA 199379: UPDATE: Isilon OneFS: Security update MS15-027 may cause data to be unavailable. (May 12, 2015) (Updated July 23, 2015)
  • DTA 204898: Isilon OneFS 7.2.0.0 - 7.2.0.3: Users who connect to the Isilon cluster through the NFSv3 or NFSv4 protocols may be unable to delete, modify, or move files (July 22, 2015)
  • DTA 205085: Isilon OneFS: Legacy NFSv3 clients that require 32-bit cookies may encounter data unavailability in OneFS 7.2.0.0 - 7.2.0.2  (July 22, 2015) (Updated October 16, 2016)
  • DTA 203815: OneFS 7.1.1.0 - 7.1.1.4 and 7.2.0.0 - 7.2.0.2: Isilon NDMP snapshot-based incremental backups may omit new and changed files (June 23, 2015). This is the same issue as ETA #204295 (August 7, 2015)
  • DTA 200097: Isilon OneFS 7.1.1.0 - 7.1.1.3 and 7.2.0.0 - 7.2.0.1: Attempts to upgrade SSD drive firmware using an Isilon Drive Support Package may result in data loss on clusters that have the L3 cache feature enabled. (April 13, 2015) (Updated July 22, 2015)
  • DTA 198187: Isilon OneFS 7.2.0.0: Embedding files from the Isilon cluster into documents or performing on-demand antivirus scans may result in missing or inaccurate file timestamps. (March 04, 2015)
  • DTA 197460: OneFS 7.2.0.0: Users with appropriate POSIX permissions cannot modify files when connected to the cluster through NFSv3. (February 18, 2015)

 

7.1.1

  • DTA 526050: Isilon OneFS 7.x: Nodes that have run for 497 consecutive days may display an nvme driver time out error, followed by panic and reboot, which may result in data unavailability
  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability
  • DTA 491747: Isilon OneFS: Nodes that contain a Mellanox ConnectX-3 network adapter may restart after running for 248.5 consecutive days, which may result in data unavailability (December 19, 2016)
  • DTA 208772: Isilon OneFS: Potential data integrity issues on backed-up files when using SyncIQ or NDMP to perform backups. (February 29, 2016)
  • DTA 209918: Isilon OneFS: Nodes that have run for more than 248.5 consecutive days may restart without warning which may lead to potential data unavailability. (December 8, 2015)
  • DTA 200096: Isilon OneFS 7.1.1.3 - 7.1.1.5: Isilon NL410, X210, X410, S210, and HD400 nodes containing QLogic NetXtreme Ethernet 10 GigE NIC cards may experience an unplanned reboot if any external subnet is set to 9000 MTU. (May 07, 2015) (Updated November 4, 2015)
  • DTA 208773: Isilon OneFS 7.1.1.6 - 7.1.1.7: When used in conjunction with Isilon OneFS, specific versions of the QLogic BXE 10GigE network interface card may experience data inconsistency. (October 28, 2015)
  • DTA 202452:  Isilon OneFS: Nodes that have run for 497 consecutive days may restart without warning. (May 22, 2015) (updated October 8, 2015) (Updated September 7, 2016)
  • DTA 207785: Isilon OneFS 7.1.1.6: Potential data unavailability when using Network File System (NFS) clients to view or list the contents of directories that contain snapshots (October 07, 2015)
  • DTA 203815: OneFS 7.1.1.0 - 7.1.1.5: Isilon NDMP snapshot-based incremental backups may omit new and changed files (June 23, 2015).
  • DTA 199379: UPDATE: Isilon OneFS: Security update MS15-027 may cause data to be unavailable. (May 12, 2015) (Updated July 23, 2015)
  • DTA 200097: Isilon OneFS 7.1.1.0 - 7.1.1.3 and 7.2.0.0 - 7.2.0.1: Attempts to upgrade SSD drive firmware using an Isilon Drive Support Package may result in data loss on clusters that have the L3 cache feature enabled. (April 13, 2015) (Updated July 22, 2015)
  • DTA 189234: UPDATE: OneFS 7.1.0.0 - 7.1.0.3 and 7.1.1.0: SMB clients are disconnected from the cluster after the lwio process attempts to access memory. (September 30, 2014)
  • DTA 190094: UPDATE: Isilon OneFS 7.1.0.0 - 7.1.0.3 and 7.1.1.0: Clusters may experience data reliability issues when the Job Engine runs Collect and MultiScan jobs. (September 30, 2014)

 

7.1.0

  • DTA 526050: Isilon OneFS 7.x: Nodes that have run for 497 consecutive days may display an nvme driver time out error, followed by panic and reboot, which may result in data unavailability
  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability
  • DTA 209918: Isilon OneFS: Nodes that have run for more than 248.5 consecutive days may restart without warning which may lead to potential data unavailability. (December 8, 2015)
  • DTA 202452:  Isilon OneFS: Nodes that have run for 497 consecutive days may restart without warning. (October 8, 2015) (Updated September 7, 2016)
  • DTA 199379: UPDATE: Isilon OneFS: Security update MS15-027 may cause data to be unavailable. (May 12, 2015) (Updated July 23, 2015)
  • DTA 188835: UPDATE: OneFS 7.1.0.3: Machine account password changes cause one or more nodes to stop authenticating SMB connections. (March 05, 2015)
  • DTA 189234: UPDATE: OneFS 7.1.0.0 - 7.1.0.3 and 7.1.1.0: SMB clients are disconnected from the cluster after the lwio process attempts to access memory. (September 30, 2014)
  • DTA 190094: UPDATE: Isilon OneFS 7.1.0.0 - 7.1.0.3 and 7.1.1.0: Clusters may experience data reliability issues when the Job Engine runs Collect and MultiScan jobs. (September 30, 2014)

 

7.0.0 and 7.0.1

  • DTA 526050: Isilon OneFS 7.x: Nodes that have run for 497 consecutive days may display an nvme driver time out error, followed by panic and reboot, which may result in data unavailability
  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability
  • DTA 199379: UPDATE: Isilon OneFS: Security update MS15-027 may cause data to be unavailable. (May 12, 2015) (Updated July 23, 2015)
  • DTA 185153: Isilon OneFS 6.5.5.0 - 6.5.5.21, 7.0.0.0, and 7.0.1.0 - 7.0.1.5: Clients, the root user, and some jobs may not access files configured with ACLs, potentially resulting in data unavailability. (July 08, 2014)

 

6.5.5

  • DTA 519384: Isilon OneFS: Running a TreeDelete job against a .snapshot path executes against the .snapshot parent folder, which may result in data loss
  • DTA 518924: Isilon OneFS: Collect or MultiScan jobs may cause cluster-wide outages and/or node panics in OneFS 8.1.0 and earlier, which may result in data unavailability
  • DTA 199379: UPDATE: Isilon OneFS: Security update MS15-027 may cause data to be unavailable. (May 12, 2015) (Updated July 23, 2015)
  • DTA 185153: Isilon OneFS 6.5.5.0 - 6.5.5.21, 7.0.0.0, and 7.0.1.0 - 7.0.1.5: Clients, the root user, and some jobs may not access files configured with ACLs, potentially resulting in data unavailability. (July 08, 2014)

 

Hardware

  • DTA 491747: Isilon OneFS: Nodes that contain a Mellanox ConnectX-3 network adapter may restart after running for 248.5 consecutive days, which may result in data unavailability (December 19, 2016)
  • DTA 198924: Isilon OneFS 7.2.0.0 and OneFS 7.2.0.1: HD400 nodes may be unable to rejoin the cluster. (May 08, 2015)
  • DTA 200096: Isilon OneFS 7.1.1.3 - 7.1.1.5, 7.2.0.1, and 7.2.0.2: Isilon X410, S210, HD400, and A100 nodes that contain certain NIC cards may reboot unexpectedly. (May 07, 2015)
  • DTA 193819: EMC Isilon nodes: Mars-K+ drives may stop responding and be automatically smartfailed from Isilon nodes. (April 14, 2015)
  • DTA 180317: UPDATE: Isilon OneFS: Infiniband switch models may become unresponsive. (September 18, 2014)