With the release of EMC Service Assurance Suite 9.3, users may use interfaces based on open standards such as
HTTP/REST, AMQP, XML, and JSON.
It’s easy to build custom integrations with notifications in EMC Smarts Service Assurance Manager in the programming
language of your choice and without proprietary client libraries.
Updated June 2014
This white paper demonstrates integration with the following Service Assurance Suite components and with a 3rd party ticketing system that subscribes to a notification list, and can write back into a user defined field metadata such as a ticket number.
- EMC Smarts Service Assurance Manager Server
(with notification cache publishing)
- EMC Smarts Data Web Applications (Tomcat)
- EMC Smarts Notification Exchange (RabbitMQ)
- EMC Smarts Notification Cache (Elasticsearch)