See a list of active alerts from important devices in your environment using the All Alerts report.
To view all alerts consolidated from various sources like VMAX, VNX-Block, VNX-File, Brocade, Cisco and others, go to Operations > Alerts > All Alerts.
All Alerts report
The All Alerts report displays a list of all ACTIVE alerts generated from various sources in the last one week in a tabular format. This table shows important information about the alert like its severity, creation time, category, description and source. It also shows device, device type, affected object and affected object type for which the alert was generated.
Alerts are shown in the table based on severity and the time at which they were created. All highest severity alerts will always be shown at the top followed by lower severities and in the order at which they were created, with the most recent alert at the top. Any column can be sorted in the table as needed.
Filtering options are available on all the columns except column for severity icon and ‘Ack’. Regular expressions such as ‘%’ or ‘*’ can be used for filtering the data.
When there is a reoccurrence of an alert, then the latest alert is shown on the report whereas, the state of the existing old alert changes from ACTIVE to INACTIVE. Once an alert becomes INACTIVE, it gets automatically closed.
- When a MOMENTARY type of alert is acknowledged, the state of the alert is changed from ACTIVE to INACTIVE and it will be closed and will no longer be available on the All Alerts Report.
- When a DURABLE type of alert is acknowledged, it still remains ACTIVE and can be seen on Alerts Report with ‘Yes’ in the ACK column.
An alert can be acknowledged/unacknowledged or assigned/unassigned to yourself by right clicking on each alert and choosing the appropriate option. Acknowledging an alert will automatically assign it to the logged in user. A user with admin privileges only gets the option to “Acknowledge” or “Take ownership”. Another user with admin privileges cannot take ownership of the alert to which ownership is already taken. For that, he needs to “release ownership” first, logout, login again and then take ownership. Not more than one owner for a particular alert is possible at a given time. A user with admin rights has the ability to release the ownership of any other user for a particular alert. Users without any privileges (user role) do not get any option to perform such operations. When they right click, they will get “No Actions Available”.
Clicking on each row of the table shows an Alert details report where all the required information about the alert can be viewed.
Alert Details Report
Author: Ekta Gupta