VNX Monitoring and Reporting: After host name of server was changed, Web portal does not work; How to update the VNX Monitoring and Reporting after a host name change

Product

 

EMC Software: VNX Monitoring and Reporting 1.0

EMC Software: VNX Monitoring and Reporting 1.0.1

EMC Software: VNX Monitoring and Reporting 1.1


 

Description


After the host name of the VNX Monitoring and Reporting Server is changed, the VNX Monitoring and Reporting Web portal is no longer accessible.


 

Change

 

Host name of VNX Monitoring and Reporting server was changed.


 

Resolution

 

To update the VNX Monitoring and Reporting Web portal after a server host name change, do the following:

Go to the \VNX\bin directory, locate the apg.properties file and make a copy of the file for backup.

Open the apg.properties file in a plain-text editor

Locate the Common Properties section:

#===================

# Common Properties

#===================

hostname=<Old Hostname>

 

Change the old host name to the new host name.

Save and close the apg.properties file.

From the command line, navigate to the \VNX\bin directory, and restart services with the following command:

manage-modules.cmd service restart ALL

 

Update the Alerting Backend with the following command:

manage-modules.cmd service update alerting-backend

Restart services to complete the procedure:

manage-modules.cmd service restart ALL

 

 


For more information, Refer to EMC Solution Article 171353