A new German Live Chat service line is now available for Centera products and is accessible from the new EMC Online Support site. Note that this and all new Live Chat service lines going forward will only be accessible from the new site. Click here for current hours of operation of all available Live Chat service lines.
Use EMC Live Chat to quickly and directly engage with an expert for issues of any level of severity without having to first log a service request via the web or through the call center. For time to resolution that is 30% faster than other support channels, make Live Chat your preferred channel to initiate service requests for Centera technical issues.