Greetings, and welcome to the EMC Secure Remote Support (ESRS) Support Forum community. 


ESRS is an IP-based remote support option for your EMC systems that is secure, high-speed, and operates around-the-clock. For a high level overview of features and benefits, please read the ESRS service overviewor view the ESRS functional demo.


The ESRS Support Forums are here to address all of your questions surrounding this great capability. Maybe you regularly depend on ESRS for monitoring and support of your EMC infrastructure, or perhaps you are not at all familiar with ESRS and would like to learn more. Regardless of your specific scenario, we've got a team of well-versed ESRS experts who are ready to help.


If you have any recommendations for ways we can improve the ESRS Support Forums, please don't hesitate to touch base with me.


Thanks and enjoy!



Ben Chused

EMC Global Services Marketing