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Secure Remote Services (ESRS) is a proactive remote support capability for your legacy EMC systems that is secure, high-speed, and operates 24x7. For additional information on the features and benefits of ESRS, please click here.
This is a place to share your knowledge and experience, and to access the knowledge and experience of others. Dell EMC personnel will sometimes post responses, but if a question is specific or urgent we recommend that you open a Service Request. Dell EMC does not guarantee the accuracy of the content contained in these discussion groups.
Prior to installing your new Unity system, please watch this Unity ESRS Pre-Installation Requirements video to enable the embedded ESRS gateway. Please note, your Online Support <support.emc.com> credentials are required for setup.
|How to check device connectivity from the ESRS gateway.doc 6 years ago||by beverd|
|ESRS VE Call home alerting monitoring setup help 3 years ago||by twehmeier|
|ESRS gateway fails to notify when devices go away 8 months ago||by dasdguy|
|ESRS VE - add device asked for permission 2 years ago||by thmakr|
|How to check device connectivity from the ESRS gateway 6 years ago||by darrufat|