At Dell EMC, customers are our first priority and we are committed to your success. Over the last few weeks, our Customer Service and Development teams have worked diligently to gather your feedback and develop solutions to address your key issues and concerns.
We are pleased to share with you the latest updates to Online Support and MyService360TM.
|Faster Account Management|
|Improved SR Creation Experience|
|Faster SR Management Experience|
|Increased Visibility for Partners|
We will continue to keep you updated as we implement additional updates to your Online Support and MyService360 experience based on your direct feedback.
Should you encounter any technical issues or have additional feedback, please continue to report them through the Help and Feedback form. Your feedback will be used to develop action plans to ensure we are providing a world-class service and support experience.