TCE 2015.pngRedefine Your Experience in the Digital World

EMC invites you to join us for a truly unique global event in recognition of our customers, partners and employees. Our 2015 Total Customer Experience (“TCE”) Celebration is our chance to demonstrate our continued drive to stay ahead of the curve as an enterprise company committed to meeting its customers on cutting-edge digital platforms. To be held live at various worldwide locations and streamed as a virtual event, we encourage you to come and hear the latest from EMC leaders and customers, our Customer Experience team, and a very special celebrity guest – to be announced soon!


October 6th is recognized as “Customer Experience Day” and is celebrated by companies across the world. As a market leader, EMC understands our customers’ evolving needs and has a proven commitment to helping you succeed throughout your digital transformation. This year’s event will focus on how digital platforms are shaping your customer experience, now more than ever. EMC has been elevating our levels of support by expanding our Customer Service offerings to include global Support Communities on the EMC Community Network, social media support on Twitter @EMCSupport, the EMC Support Blog, the EMC Support Mobile App, the Experience Analytics Showcase, and our new TCE Annual Report.  We hope to meet you online through this expanded digital presence. Join us in the new "Connect with EMC Customer Service” community on the ECN, where you will find quick news bytes and a doorway into many resources aimed at enhancing your success. Follow us on Twitter. Let us know how we can help!


Find a Celebration Location Near You

EMC will be hosting numerous onsite celebrations in locations around the world October 5th – October 11th, including over 15 EMC Federation locations. As our special guest, we invite you to participate in this free event where you can connect with EMC employees and fellow customers and partners. See a list of Onsite Event Locations, dates and times, and confirm your attendance. Check back throughout the next few weeks for regular updates.


Join the Virtual Celebration

Can’t attend in person? Join our virtual event on October 6th, which will be streaming live from EMC TV! Hear directly from EMC customers, employees and leaders and customer experience industry experts on what it takes to deliver a great customer experience—today and tomorrow. And learn how EMC understands and acts on customer needs through its holistic listening program and innovative use of advanced analytics and data visualization.


We encourage you to learn more about EMC’s Total Customer Experience Day and details behind our program.


Have questions? Post your comments below and we’ll get back to you!


Holly Anderson

EMC Social Support

Follow us @EMCSupport! #CXDAY