• M&R and Unity Storage Heatmap

    As does M&R provide heatmaps for VNX, does or will M&R provide heatmap for Unity Storage?
    mfvincent
    last modified by mfvincent
  • SMARTS: Top Services Topics

    This document contains the list of Top Services Topics for Smarts, identified by EMC Support as the most trending topics for the month of  August 2018: It is recommended that you also check for important info...
    ritika_srinivasan
    last modified by ritika_srinivasan
  • Service Assurance Suite 9.5.1 Product Documentation Index

    Get Started   Concepts What is Service Assurance Suite?   Support Resources Software and full product documentation is available on EMC Online Support. Login to EMC Online Support Service Assurance Suite Pr...
    smitashrivastava
    last modified by smitashrivastava
  • Support Video Playlist - Smarts

    Welcome to the Smarts Video Playlist. Here you can find key technical and product demo videos available to you on the ECN and DELL EMC Support's YouTube Playlist. Go here to see DELL EMC Support YouTube videos on all ...
    ritika_srinivasan
    last modified by ritika_srinivasan
  • Service Assurance Suite 9.5 Product Documentation Index

    Get Started  ConceptsWhat is Service Assurance Suite?   Support Resources Software and full product documentation is available on EMC Online Support. Login to EMC Online Support Service Assurance Suite Produ...
    Nate Bruce
    last modified by Nate Bruce
  • Watch4net / ViPR SRM: How can I change the order of parameters for the service commands

    If you want to monitor the Watch4net services via SNMP, the parameters differentiating the services will not be visible to SNMP due to SNMP restricting the parameters to 128 characters.  This kb explains how to c...
    Nate Bruce
    last modified by Nate Bruce
  • MIB to SNMP Trap Compiler

    This script is valid with Smarts 9.5 This script will compile a list of mibs that contain Trap defnitions, it will parse them and will translate the traps in the InCharge trap_mgr.conf format. The trap_mgr.conf will...
    SeanPopham
    last modified by SeanPopham
  • Log File Adapter

    Generic "log file" adapter, still valid as of 10.20.2017. 
    SeanPopham
    last modified by SeanPopham
  • NCM doesn't launch with new Java 1.8.0_141 and errors with  "Could not verify signing in resource: https://app_server_address:8880/voyence/lib/xalan-2.6.0.jar"

    Users will notice that Network Configuration Manager doesn't launch with Java 1.8.0_141 and then will error out with the following error below:   com.sun.deploy.net.JARSigningException: Could not verify signing ...
    SeanPopham
    last modified by SeanPopham
  • How do I Clone a user and assign it a profile via CLI?

    Product: Ionix Smarts SAM   Description: You can use the Clone command to clone a user in CLI but, keep in mind that newly created user will not have a profile. Therefore, you must assign it a profile after yo...
    Shahin (TJ) Tajalli
    last modified by Shahin (TJ) Tajalli
  • Example M&R Stream Collector for File using RegEx

    I have attached a sample configuration for a Stream Collector for a file containing a very simple set of records.  Each record looks like:   <device name>|<device class>|<if number>|<cu...
    rpramuka
    last modified by rpramuka
  • Example M&R Stream Collector for File using CSV File

    I have attached a sample configuration for a Stream Collector for a csv file containing a very simple set of records.  Each record looks like:   #deviceName,deviceClass,ifNumber,ifUtil <device name>,...
    rpramuka
    last modified by rpramuka
  • Multi-Domain XML Extract Adapter

    Attachment The code for this adapter is attached.   XML Extract Adapter This new XML Extract Adapter is designed to be configuration file driven rather than custom ASL driven. The extract process is driven off a ...
    rpramuka
    last modified by rpramuka
  • Controllable Trap Notifier

    If you have ever wanted to have more control over the trap notifier you can.  In the configuration a NotificationList and Escalation policy(ies) combine to control which events are forwarded to a custom trap noti...
    rpramuka
    last modified by rpramuka
  • Using ICS_NotificationFactory

    ICIM_ObjectFactory is a useful class if you want to create new notification objects.  It is particularly useful since it relieves the user of the need to understand a properly implement the notification object na...
    rpramuka
    last modified by rpramuka
  • Get Sample Environment Variables for Tool Creation

    Getting the environment variables for tool creation is really quite simple.  Create a shell/cmd script and new tool to use it.  Then run the tool.  Please see the attached pdf for step-by-step illustrat...
    rpramuka
    last modified by rpramuka
  • Simple test for SNMP Trap Reception

    It is simple to verify that traps are being received by you ICOI host.  Simply shutdown the ICOI Trap Receiver.  Then run:   sm_snmp -p 162 trapd   Any received trap and its varbinds will be echo...
    rpramuka
    last modified by rpramuka
  • Sending a test SNMP Trap

    Sending a test SNMP Trap to test the functioning of the ICOI SNMP Trap adapter is simple.  You use sm_snmp.  The command syntax is:   sm_snmp -c HELLOWORLD -d localhost -p 162 trap 1.1.1.1 .1.3.6.1.4.1...
    rpramuka
    last modified by rpramuka
  • Validating Community Strings in the SNMP Trap Receiver

    There was recently a request to only accept SNMP Traps with selected SNMP community strings.  This is possible but not a standard feature.  To set this up you can: You can create an ASL in the configurat...
    rpramuka
    last modified by rpramuka
  • This weeks top solution for Smarts NCM - Devices are unable to be deleted from the NCM Console

    The unmanage and remove options are greyed out in the NCM Console, thus preventing devices from being removed.   If you are experiencing this issue, please see the following solution for directions on how to rem...
    Nate Bruce
    last modified by Nate Bruce