The SolVe Generator Desktop, formerly called the Interactive Procedure Generator (IPG), gathers the latest information from EMC Isilon product guides and downloads it to your computer. You then select a procedure in the Desktop tool and it will generate a custom document that is specific to the task you want to perform.
For Isilon customers, SolVe Desktop now includes the following procedures for all Customer Replaceable Units (CRUs):
Replacement guides for nodes, including drives, front panels, and power supplies
Cabinets and rail kits guides
InfiniBand upgrade guides
OneFS upgrade guides
Node firmware, drive firmware, and drive support package release notes
How to download SolVe Desktop
Log in to the EMC Online Support site and follow the instructions in KB 109414. You can also follow the directions below:
Go to EMC Online Support site and click on the word "SolVe" on the main page.
Click on the download link for the SolVe Desktop application.
Save the executable file and then run it to install the SolVe Desktop.
How to use SolVe to get the latest Isilon documentation
After installing the SolVe Desktop application onto your computer, you’ll need to select the Isilon Generator to download the latest Isilon content.
Open your SolVe Desktop
Click Start > All Programs > EMC SolVe Desktop
You may need to be authorized to download content. Go to the Authorization menu and click Authorize and download list of available products.
A browser will open and you will enter your log in credentials and download and open a keychain file.
After you are authorized as an EMC customer, partner, or employee, a list of available products will be displayed. Click on the Isilon icon to download that latest content.
5. Click on the Isilon icon again to then select a product, version, and task you want to perform and then click Generate.