• Error stating "The specified user account currently exists" while enabling Mirrorview link.

    Product:   CLARiiON Series   Description:   MirrorView/A session is getting 'System Fractured'. The user cannot synchronize the MirrorView/A session. 'System Fractured' indicates the MirrorView link ...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • Powerpath is not picking up failover mode setting correctly even if it is set properly in the CLARiiON array.

    Product:   CLARiiON Series, Powerpath   Description:   EMC powermt for PowerPath (c) Version 5.1 SP 2 (build 113) is used. Failover mode set correctly on array, but PowerPath is not picking it up co...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • Committing a software change or installed package on a CLARiiON array.

    Product:   CLARiiON Series   Description:   Error Message: An installed software package must be committed before this command can be accepted (0x40008044)    Cannot create RAID group: SP...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • Meaning of 'failing command: K10SnapCopyAdmin DBid 0 Op 1046. 71 00 80 8b'?

    Product:   CLARiiON Series   Description:   Backups failing with 'Failing command: K10SnapCopayAdmin DBid 0p 1050. 71 00 80 43'   Error:Failing command: K10SnapCopyAdmin DBid 0 Op 1046. 71 00 8...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • Procedure to gather the dump file from a CLARiiON Storage Processor after a FLARE bugcheck.

    Product:   CLARiiON Series   Description:   The storage processor (SP) logs report the following event: 76008106 The Storage Processor rebooted unexpectedly @ xxxx with BugCheck   The storage p...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • CLARiiON CX4 series Power Calculator.

    Product:   CLARiiON Series   Description:   Purpose of CLARiiON Power Calculator is described below.   Resolution:   The EMC Power Calculator is an online utility that calculates power co...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • A dual SP reboot can occur when upgrading FLARE code after issuing a commit.

    Product:   CLARiiON Series   Description:   A dual SP reboot can occur when upgrading FLARE code after issuing a commit.  The Commit fails and a check condition is generated:  PSM_BUGCHEC...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • Support for 3 TB SAS drive on CLARiiON CX4 Series arrays

    Product:   CLARiiON   Description:   Support for 3 TB SAS drives on CLARiiON CX4 Series arrays   Resolution:   EMC has introduced a new SAS disk drive of 3TB for the CX4 Series. Information...
    Ganapa Madhusudan
    last modified by Ganapa Madhusudan
  • How do I find the host initiator information from Unisphere GUI?

    Product:   CLARiiON Series   Description:   Refer the steps below to find host initiator details from Unisphere.   Resolution:   To find the host initiator settings in Unisphere do the fo...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • Determining the status of a RAID group defragmentation.

    Product:   CLARiiON Series   Description:   There is no a way for Support to know how long a RAID group defragmentation will take before it is started or to know how much longer it will take to compl...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • What is a metaLUN ?

    Product:   CLARiiON   Description:   MetaLUN   Resolution:   A metaLUN is a type of LUN whose maximum capacity can be the combined capacities of all the LUNs that compose it. The metaLUN featu...
    Ganapa Madhusudan
    last modified by Ganapa Madhusudan
  • Meaning of event code 0x743a.

    Product:   CLARiiON CX4 Series   Description:   Notification alert with event code 0x743a ("can no longer manage SP A"), but it does not affect server I/O to the storage system.   Email alert w...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • Slot 3:::1292441461:The NTP servers are not accessible or responding to the time service from [${date_time}].

    Product:   CLARiiON CX Series   Description:   Procedure to resolve the alert Slot 3:::1292441461:The NTP servers are not accessible or responding to the time service from [${date_time}].   Re...
    Satish_Kutty
    last modified by Satish_Kutty
  • VNX Block OE software version is not compatible with the File OE software version.

    Product:   CLARiiON CX Series   Description:   Procedure to clear the alert VNX Block OE software version is not compatible with the File OE software version.   Resolution:   This aler...
    Satish_Kutty
    last modified by Satish_Kutty
  • Information necessary to troubleshoot NAS NDMP issues.

    Product:   CLARiiON CX Series   Description:   Information required to troubleshoot NAS NDMP issues.   Resolution:   In order to minimize the overall Service Request resolution time we...
    Satish_Kutty
    last modified by Satish_Kutty
  • How to reduce CLARiiON SP utilization and Navisphere (or Unisphere) response times?

    Product:     CLARiiON CX4, CX3, CX and AX Series.     Description:     Steps to reduce CLARiiON SP utilization and Navisphere (or Unisphere) response times.     Resolution : &nb...
    Satish_Kutty
    last modified by Satish_Kutty
  • Configuring Unisphere Monitor to notify user for 0x820 soft media errors (bad block).

    Product:       CLARiiON CX4, CX3, CX VNX Unified       Description:       Configuring Unisphere Monitor to notify user for 0x820 soft media errors (bad block).   &n...
    Satish_Kutty
    last modified by Satish_Kutty
  • How to improve performance on a VNX or CLARiiON storage system that is forced flushing?

    Product:   CLARiiON CX4, CX3, CX and AX Series. VNX Series   Description:   How to improve performance on a VNX or CLARiiON storage system that is forced flushing   Resolution:   Find whi...
    Satish_Kutty
    last modified by Satish_Kutty
  • How to set the I/O Queue depth on VMware ESX servers

    Product:   CLARiiON CX4 Series, VNX Series   Description:   Performance analysis on the CLARiiON or VNX shows "Queue full" issues occurring on the FC ports and there is poor response time in VMware. ...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee
  • MirrorView/S LUNs using FAST Cache may face performance issues

    Product:   CLARiiON CX4 Series, VNX Series   Description:   Unexpectedly high response times on synchronously mirrored LUNs. Mirrors experience system fractures when there are no faults on the SAN. &...
    Anirudh.Banerjee
    last modified by Anirudh.Banerjee