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Converged Platforms

2 Posts authored by: Luanne

With 13,500 in attendance, there was a lot of excitement around Dell EMC World and the Converged Products and Solutions Division’s offerings of the newly combined tech giants.

DEW 17 BW Cube interview.JPG.jpgBob Wambach, VP of Marketing, Converged Platforms and Solutions Division, sat down with John Walls from The Cube to talk about how Dell EMC is helping our customers on their Digital Transformation journey.

“We are on to a new era… business is demanding transformation, and it is our job to help customers along that journey,” stated Wambach.


Dell EMC is facilitating that digital change with products and solutions that cover the full build to buy continuum.  Converged and Hyper-Converged Infrastructure represent the buy side of the continuum, with pre-engineered turn-key systems that take the burden of lifecycle assurance out of the hands of IT, freeing staff to focus on business priorities.


The Dell EMC Customer Value Program was created to help customers achieve and fully realize the business value of their Digital Transformation. “We want to help customers assess how they do things, identify what the business needs are, and help them achieve those business results,” said Wambach.


The Customer Value Program (CVP) is much more than Total Cost of Ownership. It’s about maximizing business value from infrastructure, and using infrastructure to help enable business innovation. We offer Digital transformation and IT transformation guidance by helping customers chart a baseline through a business value assessment.  Then we create transformation plans that tell them what they can do to get the most value out of their infrastructure deployments.  Guides and manuals offer IT customers a self-service way to transform operations within the organization. Certification programs, professional services and residency programs provide hands-on assistance.  To complete the value cycle, we have a methodology that helps customers measure the impact that the infrastructure has on the business - enabling IT customers to connect what they’re doing in the data center to what is happening in the business.


We have a lot of victories to share.  As we take a look at our customer experiences, those that transformed received tremendous value from their CI and HCI deployments. But even in success stories, it is important for IT teams to be able to articulate the value they provide to their businesses. As a case in point, after two years, one of our large industry customers was ready for a tech refresh and wanted to understand their investment better. When we dug in and applied the CVP methodology the customer found tremendous cost savings.  By essentially eliminating downtime, they determined that it translated into millions of dollar of savings per year to the business in lost revenues and resources related to outages.  In addition, IT staff members that were freed to be re-purposed on new services for the company resulted in more than a $1 million dollars per year return on those new initiatives.


The purpose of the Customer Value Program is to take customers beyond just understanding how IT supports the business, to becoming drivers of higher levels of business innovation and internal champions of increased business competitiveness.

Healthcare IT professionals are acutely aware of the importance that their technology systems have on clinical outcomes. It's a constant search to find innovative ways to improve systems and processes that have a high and positive impact on patient care.


IT professionals are focused on advancing their electronic health records capabilities (EHR).  Converged Infrastructure (CI) and Hyper-converged solutions offer robust platforms to support critical EHR solutions - contributing to the delivery of the highest levels of patient care. 

Dell EMC Provides Some Healthy Advantages
Listen as our customers describe how they’ve transformed healthcare through IT innovation:

  • Wake Forest Baptist Medical Center sees IT as a core part of the business of healthcare.  Its electronic medical records platform based on Epic software provides both its patients and those who care for them the ability to access vital health information from any device, allowing them to integrate care from an acute care or ambulatory setting.
  • ProMedica implemented its new system-wide Epic EHR on Dell EMC Converged Platforms to consolidate disparate systems spurred on by rapid growth. Converged Infrastructure provides the availability, performance and management to support responsive patient care and vital business functions for ProMedica. 
  • Interior Health IT provides the healthcare systems with the tools their clinicians need to make patient care safer and more effective with their MEDITECH EHR, delivering a better clinician experience, which leads to improved patient care.
  • Healtheast Care System invested in converged infrastructure to manage their Epic system and supports more than 300 other applications to deliver a full continuum of care to its patients.


If you’d like to learn more about how Dell EMC can help you advance healthcare within the digital era, join us at the HIMSS17 Annual Conference & Exhibition.  We’ll be at booth #3161 on the exhibit floor.

VUG HIMSS invite image.jpg


While you’re at the conference, please join the VUG user group dinner meeting on Monday, February 20th at the famous Emeril’s Tchoup Chop in Orlando. This will be your best opportunity to connect with senior IT executives from some of the world's largest healthcare organizations.    Industry experts will be on hand to discuss how converged and hyper-converged solutions can improve performance, up-time and efficiency in the ever-changing world of healthcare IT. Click here for more information and to register.