SupportAssist Does Not Work Properly on my 3520

Hello,

• When I want to do something (full scan, boost performance etc.) in SupportAssist, I usually get stuck at around 90% (even when I just fill in the 'check for updates' checkbox and start the process).
• Moreover, the “time remaining” part is misleading because it restarts when it expires (so you waste tens of minutes). If there is a problem, it should at least be handled after waiting for a certain amount of time (e.g. with a notification like 'your transaction took longer than expected and is being canceled').
• P.S. The app is on the latest version (by the way, I'm not sure how I managed to update to the latest version under these circumstances).
• At the time of writing, I just filled in the “boost performance” checkbox and started the process and now it is counting down from 1 min. for the 8th time (completion is at 82%).
• At this rate SupportAssist seems to be turning into an abandonware for me (my computer is two weeks old by the way).

This was just a feedback, thank you.