Unsolved
1 Message
0
370
VNXe3200 License recovery
I have a new-to-me VNXe3200 that I need to recover the license for. In the process of preparing it for my lab usage I reimaged it without realizing that the license could be lost in the process. I do have compressed service data files that were backed up from before the reimage and contain a .csv named in a format that appears to be a date and the unit's serial number_license.csv which seems to contain entries for all of the licensing categories with "true" listed under "isPermanent" and "isValid" and a "licenseKey", so I am hopeful that I have what I need to restore the functionality, but do not know how to get there from here. I would greatly appreciate any help getting pointed back in the right direction. Thanks!
DELL-Sam L
Moderator
Moderator
•
6.9K Posts
0
August 11th, 2022 00:00
Hello WHBonny,
If you have successfully reimaged your VNX then you should be able to install the license file & get your system up and going again. Here is a link to how to register your license keys. https://dell.to/3zQ48tf
In most cases when a reimage is needed it is best to open a support case so that we can assist, if the system still has an active support contract on it.