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January 10th, 2024 13:34

[VNX5300] Error 4425: server_2 : fs MIC-NFS-1 is running ACLCHK

Hello,

I'm currently dealing with a corrupted filesystem that I need to destroy and subsequently recreate. Unfortunately, I've encountered an issue where the system reports that an active ACLCHK is preventing the operation of server_umount.

I have attempted to resolve the issue by powering down the VNX, hoping this would terminate the ACLCHK process, but no luck there.

Could you provide guidance on how to kill the ACLCHK process and proceed with unmounting, destroying, and recreating the filesystem?

Thank you,

A

[nasadmin@emc1-cs0 bin]$ /nas/bin/server_mount ALL
server_2 : 
root_fs_2 on / uxfs,perm,rw
MIC-NFS-1 on /MIC-NFS-1 uxfs,perm,rw,<unmounted>,<corrupt>
MIC-NFS-3 on /MIC-NFS-3 uxfs,perm,rw
root_fs_common on /.etc_common uxfs,perm,ro

server_3 : 
root_fs_3 on / uxfs,perm,rw,<unmounted>
root_fs_common on /.etc_common uxfs,perm,ro,<unmounted>

[nasadmin@emc1-cs0 bin]$ nas_fs -info MIC-NFS-1
id        = 62
name      = MIC-NFS-1
acl       = 0
in_use    = True
type      = uxfs
worm      = off
volume    = v294
pool      = clarsas_archive
member_of = root_avm_fs_group_32
rw_servers= server_2
ro_servers= 
rw_vdms   = 
ro_vdms   = 
auto_ext  = no,thin=no
fast_clone_level = 1
deduplication   = 
stor_devs = CKM00122601493-0019,CKM00122601493-0016,CKM00122601493-0015,CKM00122601493-0012,CKM00122601493-0011,CKM00122601493-0018,CKM00122601493-0017,CKM00122601493-0014
disks     = d34,d31,d30,d27,d26,d33,d32,d29
 disk=d34   stor_dev=CKM00122601493-0019 addr=c0t1l9         server=server_2
 disk=d34   stor_dev=CKM00122601493-0019 addr=c16t1l9        server=server_2
 disk=d31   stor_dev=CKM00122601493-0016 addr=c0t1l6         server=server_2
 disk=d31   stor_dev=CKM00122601493-0016 addr=c16t1l6        server=server_2
 disk=d30   stor_dev=CKM00122601493-0015 addr=c0t1l5         server=server_2
 disk=d30   stor_dev=CKM00122601493-0015 addr=c16t1l5        server=server_2
 disk=d27   stor_dev=CKM00122601493-0012 addr=c0t1l2         server=server_2
 disk=d27   stor_dev=CKM00122601493-0012 addr=c16t1l2        server=server_2
 disk=d26   stor_dev=CKM00122601493-0011 addr=c0t1l1         server=server_2
 disk=d26   stor_dev=CKM00122601493-0011 addr=c16t1l1        server=server_2
 disk=d33   stor_dev=CKM00122601493-0018 addr=c0t1l8         server=server_2
 disk=d33   stor_dev=CKM00122601493-0018 addr=c16t1l8        server=server_2
 disk=d32   stor_dev=CKM00122601493-0017 addr=c0t1l7         server=server_2
 disk=d32   stor_dev=CKM00122601493-0017 addr=c16t1l7        server=server_2
 disk=d29   stor_dev=CKM00122601493-0014 addr=c0t1l4         server=server_2
 disk=d29   stor_dev=CKM00122601493-0014 addr=c16t1l4        server=server_2
[nasadmin@emc1-cs0 bin]$ 
[nasadmin@emc1-cs0 bin]$ server_umount server_2 -perm MIC-NFS-1
server_2 : 
Error 4425: server_2 : fs MIC-NFS-1 is running ACLCHK
[nasadmin@emc1-cs0 bin]$ 

Moderator

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8.5K Posts

January 10th, 2024 20:03

Hi,

Thanks for your question.

What OneFS version is it? Have you tried using -Force in the command? You may need to call phone support.

Let us know if you have any additional questions.

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19 Posts

January 11th, 2024 07:52

Hello Josh,

the system is:

[nasadmin@emc1-cs0 bin]$ /nas/bin/nas_version -l
Name        : emcnas                       Relocations: /nas 
Version     : 7.1.83                            Vendor: EMC
Release     : 2                             Build Date: Fri 19 Jan 2018 07:26:12 PM CET
Size        : 777141470                        License: EMC Copyright
Signature   : (none)
Packager    : EMC Corporation
URL         : http://www.emc.com
Summary     : EMC nfs base install
Description :
EMC nfs base install
[nasadmin@emc1-cs0 bin]$ 

and unfortunately the -Force does not help either:

[nasadmin@emc1-cs0 bin]$ server_umount server_2 -perm -Force MIC-NFS-1
server_2 : 
Error 4425: server_2 : fs MIC-NFS-1 is running ACLCHK
[nasadmin@emc1-cs0 bin]$ 

I would love to get EMC support, but unfortunately, this unit has reached its EoL/EoS stage so we do not have any contract in place. I wouldn't mind conducting some in-depth troubleshooting on my own, but I haven't been able to find any documentation detailing the necessary steps.

Thank you,

A

Moderator

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8.5K Posts

January 11th, 2024 14:05

Try isi services -l

To list all services

Then isi services [service name] disable

1 Rookie

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19 Posts

January 11th, 2024 20:07

Hello Josh,

unfortunately on VNX5300 there is no isi command:

[nasadmin@emc1-cs0 bin]$ isi services -l
-bash: isi: command not found
[nasadmin@emc1-cs0 bin]$

[root@emc1-cs0 /]# find . -name isi
[root@emc1-cs0 /]# exit

from google search it might be a Isilon systems specific..

On VNX we can reach the SPA/SPB from control station (CS) via naviseccli commands.

Now my understanding is that the ACLCHK is running on such SP but I can't get a shell there to list and disable/kill processes...

Thank you,
A

Moderator

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8.5K Posts

January 11th, 2024 21:07

i haven't been able to find any way of stopping or interacting with the services with naviseccli. 

1 Rookie

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19 Posts

January 14th, 2024 07:44

Hello Josh,

do you know if is it possible to obtain a one-time support service and a potential estimate of the cost?

Thank you,

A.

Moderator

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8.5K Posts

January 16th, 2024 13:51

It may be available depending on which country you are in. I believe it is $1100.

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