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KK

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May 7th, 2023 19:00

vnx5200 error (SP A)

Hi, 

Three error messages were displayed on VNX5200 models at once

0x7409
0x7403
0x743a

At the same time, an error message appeared, and I thought it was an I/O problem on SPA, so I tried to replace it, but the error message came up as it was.

I tried rebooting SPA from GUI, but the error message is still occurring as above.

I thought of it as an FC LAN part problem, so I removed it, but it does not change to "empty" in the storage state in the GUI.

What more should I do?

Regards,

Moderator

 • 

6.9K Posts

May 8th, 2023 07:00

Hello K.K.M.,

Based on the errors that you posted your system should have done an SPS (Stand by Power supply) test.  What you need to do is to review your log and see if your system started a battery test prior to the errors.  If there was a sps test that was going then you can ignore the errors.  Here is a link as well that explains how to uncheck those errors so that you don’t get alerts. https://dell.to/3pk3gM4

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