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November 9th, 2022 00:00

VNX File OE Upgrade Interrupted

Window hibernated during the upgrade using USM

Burned DVD ISO and trying to resume the upgrade from Upgrading With a DVD.

first error was

 

=====================================Tasks=====================================

21:29:10 [ 50/89 ] upgrade Standby Blades 7 minutes
Start at: Tue Nov 8 21:29:10 2022
Fatal Error IM_10210312732 : Power off the control station in slot
1 and retry
Description:
Power off the control station in slot 1 and retry
Action :

2022-11-08T21:29:16+02:00: Terminated at task boundary and exit

 

after that I powered of the control station and retried

[root@Cyprus-CS0 nas]# ./install_mgr -mode upgrade

Running /media/cdrom/EMC/nas/scripts/nas/sbin/setup_enclosure -checkSystem autoRepair

Checking access permissions for NAS file systems..


==============================System Information===============================
Install Manager Version: 8.1.21-303
Install Manager Command: /media/cdrom/EMC/nas/install_mgr
Starts at: Wed Nov 9 10:20:58 2022
From version: 8.1.9-211
To: 8.1.21-303
Dual Control Stations: no
Slot: slot_0
Blade slot(s): 2, 3
Cabinet family: NS
Cabinet type: NS-ARGONAUT
Control Station reboot: up to 1 time
Blade reboot: 1 time(advisory)
Total number of attempts: 11
===============================================================================


==========================Time Estimate for All Tasks==========================
Upgrade task name [ 89 tasks in total ] Estimated Status
Time(Minutes)

1 set up ssh keys 0 completed

2 run CS1 Pre Upgrade Health Check 0 completed

3 Copyright Information 0 completed

4 setup maintenance mode 0 completed

5 disable nas version command 0 completed

6 set Automatic Boot Manager 0 completed

7 copy upgrade package 0 completed

8 set up environment 0 completed

9 reset RevBlock 0 completed

10 backup workpart 0 completed

11 check Security Auditing 0 completed

12 install or upgrade linux RPMs 0 completed

13 disable ANACRON service 0 completed

14 disable CROND service 0 completed

15 disable YPBIND service 0 completed

16 set up preinstall 0 completed

17 disable NAS service 0 completed

18 create Files For Upgrade HTTP Service 0 completed

19 stop NAS service and start Upgrade HTTP Service 0
completed

20 reboot Control Station if needed 0 completed

21 do preinstall misc 0 completed

22 set up lvm device map 0 completed

23 sync cache to backend 0 completed

24 upgrade nas lvm 0 completed

25 upgrade NAS RPM 0 completed

26 set up etc hosts file 0 completed

27 do miscellaneous steps 1 0 completed

28 set up system files 0 completed

29 set up USB modem ports 0 completed

30 set up Control Station to reboot on panic 0 completed

31 build administrator profile 0 completed

32 do miscellaneous steps 2 0 completed

33 install licenses 0 completed

34 install third party licenses 0 completed

35 update NasStorageAPI 0 completed

36 set up DOS area 0 completed

37 upgrade hardware 0 completed

38 do miscellaneous steps 3 0 completed

39 set up UDoctor 0 completed

40 configure VNX 0 completed

41 set up nas checkup 0 completed

42 initialize banner 0 completed

43 set up permissions 0 completed

44 set up ConnectHome 0 completed

45 generate ssl certificates 0 completed

46 backup Blade logs 0 completed

47 resize workpart 0 completed

48 set up Control Station 0 completed

49 update Blade parameters 0 completed

50 upgrade Standby Blades 7

51 upgrade Primary Blades* 10

52 translate file systems to DIR3 0

53 set up admin roles 0

54 set up internationalization 1

55 set up local storage 1

56 enable ANACRON service 0

57 enable CROND service 0

58 enable YPBIND service 0

59 set password expiration 0

60 set password quality policy 0

61 update user group databases 0

62 setup CST security 0

63 set up nas stats 0

64 update MPFS flags 0

65 generate ssh keys for rpint 0

66 create IDE cache 3

67 set up common cache 0

68 set up smis 0

69 set up ESRS client 1

70 configure Security Auditing 0

71 enable NAS service 0

72 stop Upgrade HTTP Service 0

73 start NAS service+ 4

74 set up backend monitor tool 1

75 perform inventory 0

76 setup RevBlock 1

77 run final tasks 0

78 wait for NAS service to come up 3

79 stop artificial heartbeat 0

80 restart standby Control Station 0

81 configure snmpd hidden user 1

82 reset Automatic Boot Manager 0

83 enable nas version command 0

84 add to domain 1

85 restore connecthome emailuser 0

86 secondary upgrade setup 3

87 upgrade secondary CS 30

88 unmount upgrade partition 0

89 change sendmail config 0


* File service disruption


===============================================================================

- + Unisphere Service Manager, scheduled checkpoints, automatic failover,
automatic file system extension, and other Control Station services not
available, but users still have file access


=============================Important Times ==================================
Current time 10:24

File_service_disruption_begins_when_you_initiate_reboot 10:31

File_service_disruption_ends 10:41

===============================================================================


Do you wish to continue with the upgrade now [ yes or no ]? > y

=====================================Tasks=====================================

10:25:30 [ 50/89 ] upgrade Standby Blades 7 minutes
Fatal Error IM_10210312741 : Fatal error during upgrade_Standby_Blades
setup: mount: special device /dev/nda1 does not exist
Description:
Fatal error during setup
Action :

2022-11-09T10:27:27+02:00: Terminated at task boundary and exit

=====================================SUMMARY==================================
Upgrade is still in progress. When you are ready, rerun install_mgr to resume
the operation.
Status: Stopped
Actual Time Spent: 21 minutes
Total Number of attempts: 12
Log File: /var/tmp/upgrade.log
=====================================END=======================================

 

Moderator

 • 

6.9K Posts

November 9th, 2022 07:00

Hello Nader_H,

What you need to do is to clear the cookies on your vnx & restart the upgrade again.  This is normally done via support and you will need to use cli to do so. https://dell.to/3TgUxDC

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