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VNX File OE Upgrade Interrupted
Window hibernated during the upgrade using USM
Burned DVD ISO and trying to resume the upgrade from Upgrading With a DVD.
first error was
=====================================Tasks=====================================
21:29:10 [ 50/89 ] upgrade Standby Blades 7 minutes
Start at: Tue Nov 8 21:29:10 2022
Fatal Error IM_10210312732 : Power off the control station in slot
1 and retry
Description:
Power off the control station in slot 1 and retry
Action :
2022-11-08T21:29:16+02:00: Terminated at task boundary and exit
after that I powered of the control station and retried
[root@Cyprus-CS0 nas]# ./install_mgr -mode upgrade
Running /media/cdrom/EMC/nas/scripts/nas/sbin/setup_enclosure -checkSystem autoRepair
Checking access permissions for NAS file systems..
==============================System Information===============================
Install Manager Version: 8.1.21-303
Install Manager Command: /media/cdrom/EMC/nas/install_mgr
Starts at: Wed Nov 9 10:20:58 2022
From version: 8.1.9-211
To: 8.1.21-303
Dual Control Stations: no
Slot: slot_0
Blade slot(s): 2, 3
Cabinet family: NS
Cabinet type: NS-ARGONAUT
Control Station reboot: up to 1 time
Blade reboot: 1 time(advisory)
Total number of attempts: 11
===============================================================================
==========================Time Estimate for All Tasks==========================
Upgrade task name [ 89 tasks in total ] Estimated Status
Time(Minutes)
1 set up ssh keys 0 completed
2 run CS1 Pre Upgrade Health Check 0 completed
3 Copyright Information 0 completed
4 setup maintenance mode 0 completed
5 disable nas version command 0 completed
6 set Automatic Boot Manager 0 completed
7 copy upgrade package 0 completed
8 set up environment 0 completed
9 reset RevBlock 0 completed
10 backup workpart 0 completed
11 check Security Auditing 0 completed
12 install or upgrade linux RPMs 0 completed
13 disable ANACRON service 0 completed
14 disable CROND service 0 completed
15 disable YPBIND service 0 completed
16 set up preinstall 0 completed
17 disable NAS service 0 completed
18 create Files For Upgrade HTTP Service 0 completed
19 stop NAS service and start Upgrade HTTP Service 0
completed
20 reboot Control Station if needed 0 completed
21 do preinstall misc 0 completed
22 set up lvm device map 0 completed
23 sync cache to backend 0 completed
24 upgrade nas lvm 0 completed
25 upgrade NAS RPM 0 completed
26 set up etc hosts file 0 completed
27 do miscellaneous steps 1 0 completed
28 set up system files 0 completed
29 set up USB modem ports 0 completed
30 set up Control Station to reboot on panic 0 completed
31 build administrator profile 0 completed
32 do miscellaneous steps 2 0 completed
33 install licenses 0 completed
34 install third party licenses 0 completed
35 update NasStorageAPI 0 completed
36 set up DOS area 0 completed
37 upgrade hardware 0 completed
38 do miscellaneous steps 3 0 completed
39 set up UDoctor 0 completed
40 configure VNX 0 completed
41 set up nas checkup 0 completed
42 initialize banner 0 completed
43 set up permissions 0 completed
44 set up ConnectHome 0 completed
45 generate ssl certificates 0 completed
46 backup Blade logs 0 completed
47 resize workpart 0 completed
48 set up Control Station 0 completed
49 update Blade parameters 0 completed
50 upgrade Standby Blades 7
51 upgrade Primary Blades* 10
52 translate file systems to DIR3 0
53 set up admin roles 0
54 set up internationalization 1
55 set up local storage 1
56 enable ANACRON service 0
57 enable CROND service 0
58 enable YPBIND service 0
59 set password expiration 0
60 set password quality policy 0
61 update user group databases 0
62 setup CST security 0
63 set up nas stats 0
64 update MPFS flags 0
65 generate ssh keys for rpint 0
66 create IDE cache 3
67 set up common cache 0
68 set up smis 0
69 set up ESRS client 1
70 configure Security Auditing 0
71 enable NAS service 0
72 stop Upgrade HTTP Service 0
73 start NAS service+ 4
74 set up backend monitor tool 1
75 perform inventory 0
76 setup RevBlock 1
77 run final tasks 0
78 wait for NAS service to come up 3
79 stop artificial heartbeat 0
80 restart standby Control Station 0
81 configure snmpd hidden user 1
82 reset Automatic Boot Manager 0
83 enable nas version command 0
84 add to domain 1
85 restore connecthome emailuser 0
86 secondary upgrade setup 3
87 upgrade secondary CS 30
88 unmount upgrade partition 0
89 change sendmail config 0
* File service disruption
===============================================================================
- + Unisphere Service Manager, scheduled checkpoints, automatic failover,
automatic file system extension, and other Control Station services not
available, but users still have file access
=============================Important Times ==================================
Current time 10:24
File_service_disruption_begins_when_you_initiate_reboot 10:31
File_service_disruption_ends 10:41
===============================================================================
Do you wish to continue with the upgrade now [ yes or no ]? > y
=====================================Tasks=====================================
10:25:30 [ 50/89 ] upgrade Standby Blades 7 minutes
Fatal Error IM_10210312741 : Fatal error during upgrade_Standby_Blades
setup: mount: special device /dev/nda1 does not exist
Description:
Fatal error during setup
Action :
2022-11-09T10:27:27+02:00: Terminated at task boundary and exit
=====================================SUMMARY==================================
Upgrade is still in progress. When you are ready, rerun install_mgr to resume
the operation.
Status: Stopped
Actual Time Spent: 21 minutes
Total Number of attempts: 12
Log File: /var/tmp/upgrade.log
=====================================END=======================================
DELL-Sam L
Moderator
Moderator
•
6.9K Posts
0
November 9th, 2022 07:00
Hello Nader_H,
What you need to do is to clear the cookies on your vnx & restart the upgrade again. This is normally done via support and you will need to use cli to do so. https://dell.to/3TgUxDC