VNX 5300 - Can not delete Pool (state:Deleting)

Hi,

Thanks for your question.

Can you put the drives back in the original slots and try to delete?

Let us know if you have any additional questions.

@DELL-Josh Cr​ 

I don't know the old disks slot . any way to find?! BTW in my raid6 properties i have no disk .

Here is my pool status:

Pool Name:  Pool 2
Pool ID:  2
Raid Type:  r_6
Percent Full Threshold:  70
Description:
Disk Type:
State:  Destroying
Status:  An internal error occurred resulting in a Pool lun going offline. (0x712d8514)
Current Operation:  Destroying
Current Operation State:  Running
Current Operation Status:  OK(0x0)
Current Operation Percent Completed:  0
Raw Capacity (Blocks):  0
Raw Capacity (GBs):  0.000
User Capacity (Blocks):  20165677056
User Capacity (GBs):  9615.744
Consumed Capacity (Blocks):  10506240
Consumed Capacity (GBs):  5.010
Available Capacity (Blocks):  20155170816
Available Capacity (GBs):  9610.734
Percent Full:  0.052
Total Subscribed Capacity (Blocks):  10506240
Total Subscribed Capacity (GBs):  5.010
Percent Subscribed:  0.052
Oversubscribed by (Blocks):  0
Oversubscribed by (GBs):  0.000
Disks:
LUNs:

Pool Name:  Pool 1-
Pool ID:  1
Raid Type:  r_6
Percent Full Threshold:  70
Description:
Disk Type:  Unknown
State:  Destroying
Status:  An internal error occurred resulting in a Pool lun going offline. (0x712d8514)
Current Operation:  Destroying
Current Operation State:  Running
Current Operation Status:  OK(0x0)
Current Operation Percent Completed:  0
Raw Capacity (Blocks):  0
Raw Capacity (GBs):  0.000
User Capacity (Blocks):  11239575552
User Capacity (GBs):  5359.447
Consumed Capacity (Blocks):  10506240
Consumed Capacity (GBs):  5.010
Available Capacity (Blocks):  11229069312
Available Capacity (GBs):  5354.438
Percent Full:  0.093
Total Subscribed Capacity (Blocks):  10506240
Total Subscribed Capacity (GBs):  5.010
Percent Subscribed:  0.093
Oversubscribed by (Blocks):  0
Oversubscribed by (GBs):  0.000
Disks:
Bus 1 Enclosure 0 Disk 2
Bus 1 Enclosure 0 Disk 4
Bus 1 Enclosure 0 Disk 6
Bus 1 Enclosure 0 Disk 8
Bus 1 Enclosure 0 Disk 11
Bus 1 Enclosure 0 Disk 10
Bus 1 Enclosure 0 Disk 1
Bus 1 Enclosure 0 Disk 3
Bus 1 Enclosure 0 Disk 5
Bus 1 Enclosure 0 Disk 7
Bus 1 Enclosure 0 Disk 9
Bus 1 Enclosure 0 Disk 0
LUNs:

Hi,

Thanks for your question.

Try putting these 0-11 rather than out of order.

Bus 1 Enclosure 0 Disk 2
Bus 1 Enclosure 0 Disk 4
Bus 1 Enclosure 0 Disk 6
Bus 1 Enclosure 0 Disk 8
Bus 1 Enclosure 0 Disk 11
Bus 1 Enclosure 0 Disk 10
Bus 1 Enclosure 0 Disk 1
Bus 1 Enclosure 0 Disk 3
Bus 1 Enclosure 0 Disk 5
Bus 1 Enclosure 0 Disk 7
Bus 1 Enclosure 0 Disk 9
Bus 1 Enclosure 0 Disk 0

Let us know if you have any additional questions.

@DELL-Josh Cr​ 

TNX for your reply. But pool1 slot is not empty.

as you can see in Pool 2, disk member is empty! I created pool1 after going pool2 in deleting state to test delete pool operation but i could not delete poo1.(as i can remember i did not change disk slot in pool1)

Then you are going to need to call phone support, there isn't a user way to recover.

@DELL-Josh Cr​ 

!! I have no support. Any way to reset all settings to default factory?! or initializing all disk via command or ... I think the problem is that pool2 disk member is empty and it can not delete raid data from missing disk!

I dashboard I have 5 errors like this :

"One or more disk drives are in the wrong slot"

And also this error:

Any command to refresh disk slot and 'wrong slot' error without resetting VNX. 

Did you try putting the disks in the slots it wants you to. There is no way to reset it without calling and paying for support.

@DELL-Josh Cr​ Yes, But in system\hw\disks I have many different disk status that its not correct. for eg. disk is in slot but disk status is removed! and some disk status is faulted! i think I should reinitialize disk status and do not know how!

There isn't a user way to do this. Only phone support can.

@DELL-Josh Cr​ 

Shameful statement for DEL/EMC Product for such an easy problem! 

You have to put the drives back to the original state my friend this is the only way as I can see let me know if you able to trace the slots or just mixed the drives.