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January 5th, 2023 19:00

[help] couldn't manage VXN5400 with GUI

hello,

I have one VNX5400 which was deployed in 2015 need to manage, since my PC have upgrade to windows11, I couldn't connect it with GUI/browser.

Just now, I have tried it followed the KB19852

but hanged after step i. (If there is a Java security warning,  select the "I accept the risk and want to run this application" and click "Run")  of step 3. (Run VNX Launcher).

with whole blue browser and the EMC pop windows without prompt the user/password.

 

and my platform is,

windows11 (21H2, 22000.1335)

VNXLauncher-Win-32-x86-en_US-1.3.21.1.0322-1.exe   (with jre 1.8.0_311)

 

Thanks for any advices !

Best Regards,

perlang

Moderator

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6.9K Posts

January 6th, 2023 08:00

 Hello perlang,

Were you able to connect to your VNX system previously before you upgraded to windows 11? Have you tried to connect using this method listed in this kb? https://dell.to/3vG5hlI

62 Posts

January 14th, 2023 19:00

I am sure that VNX launcher is workable at win11. So the issue is your Java configuration. 

The worst case is install a XP virtual machine to manage the VNX5400. 

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