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January 8th, 2023 00:00

An internal error occurred while accessing the storage pool. (0x712d8708) in pool

 

Hi guys, has anyone experienced this error?

 

Current Operation Status: An internal error occurred while accessing the storage pool. (0x712d8708)

 
A pool was error after delete pool task. 

Actions taken:

reboot SP

Power Down Storage

CLI command >> pool Delete 

Do you think anything can be done before the Reimage operation?

OE :05.33.021.5.266

 

thanks

 

 

 

 

 

Moderator

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8.5K Posts

January 9th, 2023 07:00

Hi,

Thanks for your question. Did you delete the pool and then get the error or was the error before the delete pool task?

Let us know if there is anything else we can help you with.

January 14th, 2023 01:00

Hello

Thank you for paying attention to this issue.
The topic started here:
Unfortunately, the expert of this storage device started deleting the LUNs without following the SAN COPY deletion procedures, and then started deleting the pool. Then he informed me what he had done.

 

thanks.

Moderator

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8.5K Posts

January 17th, 2023 06:00

Calling phone support and having it escalated may allow recovery, they have access to additional tools, otherwise reimaging is the best option.

January 22nd, 2023 23:00

Hello, unfortunately, I do not have active support for this device. Finally, I do the reimag steps.

Thanks a lot 

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